Performs collection work and related duties associated with delinquent gas accounts. Internal bidders will follow the current bidding process outlined in Article X of the CBA.
Key Responsibilities
Terminates gas service at meter or curb valve, when necessary; installs locking device to secure meter. Documents customer circumstances, including hardship application screening; takes application for hardship certification. Investigates unauthorized gas use; determines name of responsible person or persons; shuts off gas when required; reports conditions and recommends corrective measures. Visually inspects meters and gas facilities on premise; reports findings relative to unsafe and hazardous conditions, access denial or obstructed meters, unaccessible curb boxes; recommends installation of pilfer proof locks, curb valves and relocation of meters. Have knowledge of Company routines, policies and methods relating to collection procedures. Reads industrial meters, when assigned. May be called upon to collect payments. Submits daily written reports as required.
Required Qualifications
Those indicated in Article X, Section 3, Qualifications in the Contract.
Must be able to read, write and speak English effectively.
Must be able to understand and follow oral and written instructions.
Must have MVD license and good driving record.
Must be physically able to perform the duties required.
Must have basic PC skills and keyboard skills.
Must have basic math skills.
This is a DOT safety-sensitive position. Any applicant transferring into this department from a non-safety sensitive position will be required to pass a pre-employment drug screen.
Competencies
Growth & Continuous Improvement
Initiative & Change
Focused on Results
Customer Centric (internal and/or External)
Communication
Collaboration
Leadership (people managers/leaders)
AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual's sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables.
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables
