The Sales Representative is responsible for achieving predetermined sales goals and quotas within their team's assigned territory. Sales Representatives must establish, build and maintain customer relations through constant communications and in-person appointments. This position is specifically responsible for maintaining expert knowledge of our market-leading product portfolio. You will be consulting surgeons in the operating room regarding the use of Arthrex products and procedures.
Essential Duties and Responsibilities:
Primarily responsible for meeting and exceeding sales objectives for the territory. Arthrex Grand Rapids is an independent agency authorized to sell Arthrex products, by working with surgeons and health care professionals. Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies.
Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
Cross-sell additional products or manage new product introductions as they become available.
Address any problems that arise at the account.
Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state and local laws, regulations, accreditation and licenser requirements and company policies and procedures.
Receive coaching, training or mentoring from sales manager; transfer knowledge to peers as needed.
Maintain training in sales skills, product features/benefits and other critical business applications.
Collect competitive data and remain current on industry, customer and competitive trends.
Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
Ability to lift up to 35 pounds on a regular basis.
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, additional responsibilities may be assigned, as required, by management.
Requirements
Education and Experience:
Minimum of 3+ years of orthopedic or related experience; sports experience preferred
Bachelor's degree
Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
Must be comfortable in open operating room environments
Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
Knowledge of operating room protocols and procedures
Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
Prior sales experience is a plus
Knowledge and Skill Requirements/Specialized Courses and/or Training:
MS Office
Ability to create an effective business plan (30/60/90)
Commission-driven individual
Strong public speaking and communication skills
Strong sense of urgency
Ability to work well under pressure
Self-assurance and competitive drive
Ability to work independently, make decisions and take responsibility for them
Abide by all Compliance and Code of Conduct policies
