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Job Description
POSITION SUMMARY
This position is responsible for monitoring the technical aspects of the SGS Crop Science Analytical testing, North American Operations in conjunction with requirements of the Quality Management System under ISO/IEC 17025 and GLP. This includes method development, method validation, verification, method transfer, assessment of client data, technical audits and proficiency testing/round robin (PT/RR) performance. This position will oversee method development work for the analytical and residue testing laboratories and include oversight of routine residue testing as well.
REPORTING LINE
Directly reports to: Director of Operations, US Crop Science
J OB FUNCTIONS
Responsible for new method development for residue analysis, analytical testing and other methods as applicable for the US Crop Science analytical and residue testing teams
Establish, improve and maintain lean and effective method validation, verification and method consistency to align with the current technical requirements and with the international standard ISO/IEC 17025 and/or GLP for testing laboratories
Reviews and approves method validation / verification / transfer / development
Support effective corrective action to on time closure with other responsible personnel; follow up on effectiveness of corrective action
Liaise with site Operations Managers, Quality Systems Manager, Chief Chemists and Client Services personnel in response to complaints involving data non-conformances
Work with Chief Chemists and department Supervisors to continuously improve lab technical capabilities and services.
Contribute to the training and development of all technical staff in standardised, technical quality policies and procedures.
Remote interrogation of NAM SLIM databases to monitor Quality Control conformance as well as organize and schedule site audits, if necessary, for same.
Review and evaluate QC deviations for impact assessment.
Monitor internal QC and PT/RR performance for biases and trends across the regional business operations and recommend actions as required.
Prepare statistical data evaluation for client complaints, audit findings, PT/RR performance and/or quality control failures as assigned
Advises and reviews LIMS performance module set ups to ensure appropriate tolerances, limits and verification criteria are in place when methods are developed/modified and/or equipment is introduced.
Prevent release of any report, Certificate of Analysis, or information to the customer when a deficiency is identified during a technical audit.
Approve method development forms provided from the client or SGS for method transfer studies (changes, validation, verification etc.)
Ensure major technical non-conformances are brought to the attention of the Quality Systems Manager and Director of Operations.
May work as a backup in designated areas in the absence of Laboratory Manager.
Work on special projects as assigned by the Quality Systems Manager and/or Regional Business Manager
Liaise with SGS affiliates in regard to technical integration, both within the NAM Minerals Services team and the global Geochemistry network. Travel and temporary secondment may be required
LEADERSHIP/ SUPERVISORY RESPONSIBILITIES
Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes
Please provide examples of supervisory responsibilities
Has hiring and terminating responsibilities
Supervises others No
Number of employees directly reporting
JOB COMPLEXITY
Multitasking is a must: Many reports, data, methods may come at the same time. Prioritizing for the best output for the business needs.
Sometimes processes and procedures do not work efficiently and effectively, alternative resolutions need to be proposed.
Support US Analytical, Residue and GLP Laboratories
This is an advisory role, helping the local teams navigate new validations and setups.
IMPACT OF DECISIONS
Incumbent must be aware the impact of his/her decisions may have direct impact on clients. For example: turn around time, quality of results
Incumbent must be aware the impact of his/her decisions may have direct impact on corporate goals or objectives resulting in significant impact on the success of the organization. For example: expense of rework, risk to SGS reputation and loss of business from public disclosure of non-conformances.
ANALYTICAL THINKING/PROBLEM SOLVING
Assure conformance level is maintained for technical requirements of Quality Management System irrespective of operational and production pressures.
Help internal auditors for any technical assistance if required.
Provides direction for method troubleshooting validation / verification / transfer.
COMMUNICATION/CONTACTS
Contact (Internal/External) Purpose of communication Written or Verbal or Both (W/V/B)
Internal Training, Counseling, coaching Both
Internal Internal Audit reports Both
Internal CAPA investigation Both
External e-mails to correspond and/or convince data acceptability or method validity Both
Internal Support to affiliates with respect to technical policies and procedures, statistical evaluation Both
Qualifications
EDUCATION AND EXPERIENCE
Education: A minimum of a BSc degree (or equivalent) is required. Required
Experience: Over five years
Previous experience in validation and verification of methods is required.
Previous experience in statistical evaluation is required. Required
Previous experience with ISO/IEC 17025 requirements is preferred. Preferred
Masters or PhD in chemisty or associated science fields. Preferred
KNOWLEDGE / SKILLS / ABILITIES
Must have proven technical experience and knowledge in analytical laboratory operations
Must have experience and expertise in data analysis and statistical evaluation
Relevant technical knowledge in ISO/IEC 17025
Candidates must be proficient in using various type of computer software (Word, Excel, Outlook etc.).
Must be able to multitask and schedule on time delivery: Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
Demonstrates excellent verbal and written communication skills including grammar and composition.
Ability to work well with others & independently.
Works well under pressure.
Ensures full compliance with the company's Health & Safety, Code of Integrity, and Professional Conduct policies.
Appropriate attitude, constant vigilance, attention to detail and following SGS policies and procedures applicable to the business
ADDITIONAL KSAS
Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
PHYSICAL DEMANDS OF THE JOB
Frequency (Never = 0%; Seldom = 1 to 5%; Occasional = 5 to 33%; Frequent = 34 to 66%; Constant = 67 to 100%)
Climbing, crawling, crouching or other physically demanding work position
Tasks requiring limited muscle effort, for example lifting up to 5 kgs
Tasks requiring light physical effort, for example lifting 5 kgs to 10 kgs
Tasks requiring medium physical effort, for example lifting 10 kgs to 20 kgs
Tasks requiring heavy physical effort, for example lifting gt; 20 kgs
ENVIRONMENTAL AND WORK CONDITIONS
Frequency (Never = 0%; Seldom = 1 to 5%; Occasional = 5 to 33%; Frequent = 34 to 66%; Constant = 67 to 100%)
Regular office environment Constant (67% - 100%)
Unpleasant or noxious smells or fumes
Dust, grease oil Seldom (1% - 4%)
Loud noises Seldom (1% - 4%)
Constant, moderate noise Seldom (1% - 4%)
Exposed to poor weather
Exposed to heat or cold
Moving vehicles (car, forklift)
Travel Seldom (1% - 4%)
Wearing protective equipment Seldom (1% - 4%)
Exposure to infections/hormones/bacterial environment
Possible exposure to regulated hazardous substances (e.g., lead) Seldom (1% - 4%)
Working with equipment, machinery, tools
Inadequate work environment (workspace/lighting/ventilation)
OTHER PHYSICAL/WORK ENVIRONMENT FACTOR
VISION REQUIREMENT
No Special Vision Requirement
Close Vision (clear vision at 20 inches/50 centimeters or less)
Distance Vision (clear vision at 20 feet/6 meters or more)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given post)
Depth Perception (three-dimensional vision, ability to judge distance and three-dimensional relationship)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Ability to see color
AUDITORY REQUIREMENTS
No special auditory requirements
Provide with specific auditory requirements
HEALTH, SAFETY, AND ENVIRONMENT
Fit for Duty Medical - general physical and questionnaire related to physical efforts of job Required
Accountable for the Health, Safety and Environment performance of self and colleagues and adherence to all regulations as per the Company Health and Safety Manual and the immediate reporting of any health, safety or environmental incidents, accidents, concerns or hazards to the Manager / Supervisor and H&S representative for action. Required
Demonstrates good and safe work habits and enforces a clean working environment. Required
Adheres to all safety management system (OIMS) and quality management system (QMS) training, policies and procedures, including manuals, test procedures, work instructions and the monitoring and/or verification of equipment and processes relating to testing activities. Required
Additional Information
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status a s a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
