Texas Materials, A CRH company, is a leading supplier of aggregates, asphalt, ready mixed concrete, and paving and construction services in Texas. Our focus is to provide quality products and reliable customer service with a safety-first mindset. We consider our employees our greatest strength and we make it our priority to invest in their development and well-being. When you work for Texas Materials, you are helping to support and build the infrastructure of Texas.
Job Description Summary
The Ready-Mix Dispatcher works in a dynamic and fast-paced environment to fulfill the needs of customers throughout the Austin area. He or she answers the phone promptly with an accommodating tone of voice, takes the customer's order for ready-mixed concrete in a detailed, timely and professional manner, and records accurate delivery and product information on that order. This position reports directly to the Dispatch Manager.
Job Duties
Dispatch concrete mixer trucks to efficiently service customer jobs
Typical workday for the closing Dispatcher begins at 5:30am until the last load arrives at the jobsite (typically 5:30pm) but depending on workday could be much later)
Take and process customer orders for ready-mixed concrete accurately and efficiently.
Collaborate with QC, sales, and operations personnel to ensure effective delivery of concrete.
Organize and send requested reports and/or order information to customers and/or internal personnel
Schedule drivers for next days schedule using command concrete reporting software.
Other duties assigned
Requirements
Candidate must be energetic and customer friendly with the ability to multi-task in a fast-paced environment.
Strong computer skills including Microsoft Outlook, Word, & Excel
Phone skills including multi line systems
Demonstrate the ability to work independently, without direct supervision
Demonstrate good performance, safety and attendance
Demonstrate a willingness to work overtime
Demonstrates ability to work and communicate well with Supervisors, Dispatchers, Drivers and other employees
Demonstrate the ability to comply with government regulations and engage in Texas Materials safety culture
Education/Experience
Ready-mix industry or call center experience preferred but will train the right person
High school graduate or equivalent
Bilingual Preferred
What CRH/Texas Materials Offers You
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
Competitive base pay
Medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
For more information visit: www.crh.com
Come build your career with us! Apply today and find out how your skills and experience can translate to opportunities that advance your career. Please complete your online application and profile for consideration.
Texas Materials, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
