Required Skills:



Customer service experience


Experience with ServiceNow and Microsoft Suite


Technical background to assist with/log technical questions


Experience with logging issues and reporting


Experience with Excel and data entry/manipulation


Leader, self-starter and problem solver


Excellent communication skills


Strong work ethic with the ability to stay focused and on task


Restaurant/retail experience



Desired Skills:



Experience with restaurant openings/rollouts


IT Certifications


Experience working with different franchises



Description of Role/Responsibilities:



We are looking for detail-oriented Analyst to join a global organization headquartered in Columbus, Ohio. The ideal candidate will have experience with ServiceNow and Microsoft office. This individual needs to be a self-starter and leader. This person will be communicating with installers and stores to check quality of installs and log this internally. If you are looking for a remote opportunity with a growing organization, then this is for you!


Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


We look forward to working with you.


Beacon Hill. Employing the Future™