Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.MINIMUM
Proven supervisory experience
Ability to read shelf tags
Basic knowledge of computers
Excellent oral/written communication skills
Basic math skills (i.e., counting, addition, and subtraction)
Self-directed, ability to execute projects with minimal supervision
DESIRED
Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
Perform responsibilities required of selectors and customer attendants as needed per company guidelines
Train all functions and duties of the selector and customer attendant roles
Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
Assist with scheduling to meet operational and associates' needs
Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
Print and distribute order labels, including orders for perishable departments
Troubleshoot e-Commerce equipment and devices
Maintain level of supplies needed to perform necessary duties
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
Perform required opening and closing procedures
Learn and implement process improvements as directed by division or enterprise e-Commerce team
Provide feedback on team members daily performance and annual performance reviews
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
