Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the coffee shop lead and department manager in achieving sales and profit goals established for the department and monitor and control all established quality assurance standards. Work closely with the coffee shop team, as well as the Deli department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!MINIMUM
Effective communication skills
Knowledge of basic math
Ability to handle stressful situations
Must be at least 18 years of age
Current food handlers permit once employed
DESIRED
High School Diploma or GED
Any management experience
Any coffee shop experience, or culinary arts background/experience
Second language
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Prepare coffee shop items per customer requests using proper coffee shop equipment
Offer product samples to help customers discover new items or products they inquire about; inform customers of coffee shop specials
Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
Prepare, package, label and inventory ingredients in merchandise
Check product quality to ensure freshness; review "sell by" dates and take appropriate action
Report product ordering/shipping discrepancies to the department manager; order, label, stock and inventory department merchandise
Use all equipment in coffee shop according to company guidelines
Understand the store's layout and be able to locate products when requested by customer
Stay current with present, future, seasonal and special ads
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory; assist coffee shop lead to plan, organize and supervise the inventory process
Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Report all safety risk, or issues and illegal activity, including robbery, theft or fraud; notify management of customer or associate accidents
Train and coach coffee shop clerks in proper procedures and processes
Must be able to perform the essential job functions of this position with or without reasonable accommodation
