Dept Number/Name: 0-0430-000 / Student Health Services

College Division: Stud Affairs-Wellness

Salary Plan: Staff

Job Code/Title: 5518 / Medical Assistant

Hiring Salary/Salary Range: Commensurate with Experience

Position Number: 00051805 & 00051795

ORGANIZATIONAL SUMMARY:

Student Health and Wellness Center is a primary care medical clinic for USF students. Physicians, nurse practitioners, physician assistants, and nurses provide medical evaluation and care by appointment. Specialty services include, sexual health & gynecology, dermatology, behavioral health, sports medicine, travel medicine and antigen clinic. Lab services are available on site. We also assist students with immunization and insurance compliance and administer the student health insurance plan.

POSITION SUMMARY:

This position is a key member of the clinical care and patient services team for the University of South Florida Tampa Student Health Services providing first point of contact for greeting and checking in the patient and preparing them for a comprehensive screening, examination and treatment by a Provider. Handling the check-out process, collecting copayments and scheduling follow-up appointments, etc. This position requires the ability to effectively and efficiently gather clinical information from the patient, multi-task without error and have the ability to respond appropriately to a medical emergency.

SPECIAL REQUIREMENTS:

Medical Assistant Certification required. Phlebotomy skills, experience with front end and back end clinical and appointment scheduling.

RESPONSIBILITIES:

Responsible for patient registration, scheduling, check in/out, and posting self-pay medical charges and payments, while ensuring that confidential patient information (demographics and insurance data) is accurately entered or updated into the current electronic medical records operating system (EMR) while adhering to HIPAA guidelines and current scheduling guidelines. Additional duties include greeting and assisting callers, visitors, and patients. Verifying student eligibility to access the clinic, scanning insurance cards and ID Cards. Efficiently work with other programs utilized in order to assist with scheduling effectively or obtaining information to perform daily duties.

Assists in the screening of patients presenting for a medical evaluation by a Provider by appointment/walk in/urgent care to include, but not limited to, taking vital signs, weight, height, calculate BMI, obtaining chief complaint/history, allergies, current medications, LNMP for females. Documentation into patient's medical record the information
obtained and place patient into examination room for evaluation by Provider. Assist with Phlebotomy and point of care testing. Assists Provider in examination, procedure/minor surgery such as suturing, incision and drainage of skin abscess/cyst, debridement of finger/toenail, removal of foreign body Provides pre and post procedure instructions/care to the patient as directed by the Provider/Registered Nurse

Carries out Provider orders for onsite patient care, to include but not limited to EKG; administration of oral, IM or subcutaneous medications. Monitors patients admitted to the Infirmary for observation under the supervision of the Registered Nurse. Receives telephone calls related to patient care. Uses established triage procedures/protocols to manage messages. Places telephone calls to patients and/or outside facilities as directed by Provider/Registered Nurse to relay instructions for care, orders, follow up instructions.

Maintains adequate supplies in examination rooms, cleaning and setting up rooms between patients and at the end of the day. Monitors the level of medical/patient care supplies and alerts, by established protocol, the Registered Nurse in charge of any need for restocking. Prepares and processes instruments for sterilization using steam sterilization autoclave on site. Monitors and maintains autoclave functions by following guidelines for cleaning and biological monitoring with documentation into logs provided.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

This position requires a high school diploma or equivalent, with two years experience in a position that is directly related to the duties and responsibilities specified. Appropriate college coursework or vocational/technical training (i.e. medical assistant or equivalent clinical training) may substitute at an equivalent rate for the required experience.

Specific training/experience may be required depending upon the specialty area of the position.

PREFERRED:

Medical Assistant Certification, BLS Certification and Phlebotomy knowledge and skills required, experience with working front end and back end of a medical clinic office. College Health or primary care experience of no less than six months, with experience in front and back end capabilities.

USF Tampa

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 38327

Posting Date: 12/3/2024

Posting End Date: 1/3/2025

How to Claim Veteran's Preference:

This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295.

Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination.

Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.

For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement .

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location

Campus map and location overview: USF - Tampa Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .

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