Duration: 4 month contract (part time, 20 hours per week)
Description:
We are seeking a Senior Designer to work part time (20 hours per week) on enhancing the experience and design of our client's application. This role requires a designer who can work independently, conduct their own research, and engage in stakeholder and user interviews. The ideal candidate will have a consumer-centric mindset, intellectual curiosity, and strong communication skills to collaborate with technology teams and improve the usability and design standards of the our client's application.
Responsibilities:
Collaborate with product management, designers, data and analytics, and engineering teams during discovery and requirements gathering sessions.
Participate in strategy and roadmap sessions.
Create design artifacts based on analytics, user research, and best practices.
Ideate and provide multiple design solutions.
Share work regularly and refine designs based on feedback.
Participate in design reviews and provide constructive feedback.
Define final layout, font, colors, and spacing rules for the user interface, ensuring alignment with brand standards.
Source images, icons, or videos needed for design completion.
Clearly articulate problems, user access, and experience progression during presentations.
Manage timelines, milestones, and internal processes to ensure timely delivery.
Gain a deep understanding of client design patterns and apply them appropriately.
Support research initiatives by preparing and building prototypes for user testing.
Leverage market insights to understand customer needs and identify opportunities for product improvement.
Represent customer and business needs to develop tailored solutions.
Qualifications:
5+ years of experience in digital design with a strong portfolio showcasing expertise in designing digital experiences across web platforms like ServiceNow, Salesforce, or other CRM tools.
5+ years of experience in Agile product management.
Experience using heuristic evaluation to define experience and design improvements.
Ability to represent customer needs and develop tailored solutions.
Expert-level understanding of user-centered design principles, information architecture, and usability best practices.
Excellent communication and collaboration skills.
Ability to work independently and collaboratively in a fast-paced environment.
Familiarity with accessibility standards (e.g., WCAG) is a plus.
Proficiency in Figma for documenting designs and creating prototypes.
A portfolio demonstrating creativity, problem-solving skills, and attention to detail.
Strong ability to influence cross-functionally at all levels.
Passion for identifying and solving customer problems.
Comfort in a dynamic environment with multiple stakeholders.
Ability to work remotely.
Preferred Qualifications:
Bachelor's degree or equivalent in human-computer interaction, interaction design, graphic design, or a related field.
Growth mindset and ability to work independently while coordinating with cross-divisional teams.
Team player with strong communication skills.
Methodical and accurate in routine tasks.
Adaptable to rapidly changing environments and cross-functional teams.
Ability to lead without authority, motivating staff to align with organizational goals.
Consumer-centric mindset focused on innovation and digital transformation.
Experience or certification in Design Thinking, Human-Centered Design, PMP, Six Sigma, or Change Management.
Contact: kgregor@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
