MISSION | To provide our patients a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being.
VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit.
VALUES | TRIBE
TEAMWORK. Collaborating to create a meaningful OnePeak experience
RESPECT. Listening without judgment and communicating with positive intent
INFORMED. Communicating, educating, and owning essential information
BALANCE. Celebrating an environment that is diverse, inclusive, and encourages a healthy mind, body & spirit
EXCELLENCE. Boldly expecting the best and being empowered to deliver
Be Healthy. Be Happy.
We are seeking a highly motivated MEDICAL DIRECTOR to drive this exciting period of growth and expansion for OnePeak Medical. Our healthcare system is outcome and wellness-driven with providers who are fully committed to providing personalized, compassionate, prevention-focused primary care to the communities we serve. If you have an entrepreneurial spirit, welcome a challenge and are results-driven with a passion for developing processes, programs and people, you will not want to miss this opportunity to participate in launching OnePeak Medical clinics through the Pacific Northwest.
ROLES AND RESPONSIBILITIES:
As a LEADER in the OnePeak Medical Tribe, whether caring for patients directly or supporting those who do, we are caregivers at heart. Every team member contributes to our mission of providing a unique wellness experience that redefines primary care through innovative, integrated health services geared toward optimal health and well-being. You will join a mission-driven company dedicated to innovation, growth, and supporting our frontline caregivers with the best and most up-to-date resources available so they can do what they do best.
MEDICAL DIRECTOR ROLE:
Working closely with COO and Management Team, key responsibilities of Medical Director are to (1) oversee medical personnel and operations, including supervising all providers, ensuring risk management and quality of care (2) provide leadership and organization to implement OnePeak’s goals and objectives for medical/clinical operations; and (3) provide strategic input to planning and evaluation process for the organization. Medical Director works closely with Director of Operations in developing and implementing the overall clinic services, operations, and objectives. Medical Director provides report to OnePeak’s Board of Directors regularly for quality improvement progress. Medical Director also provides direct medical care, thus adheres to two job descriptions: they are (1) Medical Provider job description, and (2) Medical Director job description.
GENERAL RESPONSIBILTIES:
Oversight Patient Care Services/Quality and Care Management at OnePeak Medical:
Oversee operations for medical/patient care according to the rules and regulations set by all other federal and local laws, rules and regulations including Medicaid/Medicare, state, and county programs.
Is responsible for the smooth and successful day-to-day clinic operations from a medical provider perspective, and thus works closely with Director of Operations and Regional Managers in this regard.
Develop, review, and approve clinical policies and procedures for new or existing services/procedures as needed. Train medical staff on policies and procedures as needed.
Assist with escalated patient complaints/care concerns together with Director of Operations.
Review periodically, at least every two years, and implement a quality improvement (QI Plan), quality control and risk management program including peer review programs though periodic medical chart review.
Conduct meetings (such as regular Quality Improvement meetings). Provide QI report to CEO/COO and Board of Directors regularly.
Annually report year end performance outcomes for QI goals to CEO/COO and Board of Directors.
Annually develop and submit QI goals to COO/CEO and Board of Directors for approval. Be responsible for meeting the goals.
Annually develop clinic risk management goals to COO/ CEO and Board of Directors. Be responsible for meeting the goals and report out to COO/CEO and Board of Directors at the end of year.
Provide medical consultation for other providers regarding patient care.
Ensure scheduling of clinical assignments, rotation, call, leave, etc. of medical personnel;
Institute and manage professional education, in-service training, and orientation/onboarding of providers staff.
Management of Performance Goals and Monitor for Improvement/Planning:
Annually define and regularly monitor to improve productivity (provider productivity) and finalize with COO, Director of Operations and CFO. Take action to improve productivity of medical providers.
Annually define and regularly monitor quality of care goals (Quality Improvement, Quality Control, and Risk Management).
Develop policies and procedures for medical staff and ensure staff are trained and follow them.
Participate in and provide clinical perspective to strategic planning and annual planning.
Participate in the budget planning and recommendations pertinent to medical activities including plans and projections for providers, staff support and equipment as appropriate
Staff Management:
Establish measurable performance expectations (productivity, quality of care, timely completion of medical patient care, charting and other administrative duties, etc.), provide supervision, coaching, evaluate and discipline providers
Serve as an exemplary model by meeting performance expectations above.
Provide/arrange to provide training needs of his/her staff and the entire clinical workforce as necessary.
Recommend and participate in final determination of disciplinary actions for his/her reports.
In consultation with Chief Operating Officer (COO), Director of Operations, and Chief Financial Officer (CFO), assess need to hire additional providers and any position under his/her direct supervision. When it is confirmed hiring is necessary, communicate to HR/Lead Recruiter specific criteria and timeline for hiring if it is already in the budget. If not, seek CEO approval. Interview candidates and provide recommendation for final decision.
Prepare, review and give recommendations and periodic updates of the qualification statements and job description of providers;
Promote a motivational environment for providers and his/her staff to work as a cohesive and mutually supportive group.
Represent OnePeak Medical’s medical/clinical staff in outside meetings as necessary.
PERFORMANCE EXPECTATIONS:
Serve as an exemplary model by meeting performance expectations such as timely completion of medical records and seeing patients on time.
Meet annual goals noted in the job description. Annually define and regularly monitor to improve productivity (provider productivity) and finalize with COO, Director of Operations and Chief Financial Officer. Take action to improve productivity of medical providers.
Annually define and regularly monitor to improve productivity (provider productivity) and finalize with COO, Director of Operations and Chief Financial Officer. Take action to improve productivity of medical providers.
Annually develop and submit QI goals COO/CEO and Board of Directors for approval. Be responsible for meeting the goals.
Annually develop clinic risk management goals to COO/CEO and and Board of Directors for approval. Be responsible for meeting the goals.
QUALIFICATIONS, REQUIRED KNOWLEDGE & SKILLS:
A licensed DO/MD/NP/PA in the State of Oregon
Board Certified in family practice or internal medicine in the State of Oregon
At least five years’ experience in primary care delivery and administration
Experience in management skills, quality improvement and risk management
Demonstrated skills in staff management, supervision, teaching and instruction skills
Clear and professional verbal and written communication and meeting facilitation skills.
Strong organizational skills and demonstrated ability to handle multiple staff, projects, and tasks.
Ability to work with minimum supervision and function as a team member.
Proficiency in Microsoft Office and electronic health records (EHR) applications
ABOUT OUR BENEFITS:
Medical, Dental, Vision, and Life Insurance
Voluntary Critical Illness, Accident, and LTD Plans
Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP)
