Posted in Other about 20 hours ago.
Location: Southfield, Michigan
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
SUMMARY
The Inside Sales Coordinator is responsible for supporting the sales team with various responsibilities: work with customers on the phone to determine their needs, create sales invoices and assist with the Spare Parts Department, enter orders into our accounting system. This position is multi-faceted and requires a person who can easily flex into differing responsibilities. The ideal candidate will have a professional demeanor and possess a great customer service attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Process incoming customer orders for Filters and spare parts / follow up with customers after sending quotations when appropriate.
Generate quotes, order confirmations and purchase orders within our accounting program for each order. Maintaining orders and documents within our filing system.
Monitor projects to keep them on track from the time an order is placed until the part is delivered to our customer.
Respond to customer questions / get them to the correct contact within our organization (emails / phone calls / etc).
Support all staff with After Market Sales and various projects.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability.
COMPETENCIES
Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.
COMPLIANCE
Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) both for themselves, their employees, and the company as a whole. Fosters an environment in which they and their employees will reportanyviolations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED) and a minimum of two (2) years relevant
experience and/or training, or equivalent combination of education / experience.
JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES
Two (2) years proven success in a Sales role, Strong computer skills a must. Strong communication skills; able to articulate a vision to a work team or the leadership team.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals,
technical procedures, or governmental regulations. Ability to write reports, business
correspondence, and procedure manuals. Ability to effectively present information and
respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, percentages, area, circumference and volume. Ability to apply concepts of basic
algebra and geometry.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical or diagram form and
deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
CNI offers a comprehensive benefits package that includes:
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Blue Cross Blue Shield of Michigan
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Baker Tilly Advisory Group, LP
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