Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.
Overview
The Manager in Training is a program to develop leaders in the hospitality industry by providing immersive learning opportunities to develop the skills necessary to manage a team or department. Barnsley Resort, nestled in the foothills of the Blue Ridge Mountains, is home to a luxurious spa, championship golf course, horseback riding, fishing, sporting clays course, hunting plantation and both fine and casual dining restaurants. The resort is a member of the Southern Living Hotel Collection and has been named one of "The World's Best Places To Stay" by Conde Nast Traveler as well as one of The Knot Magazine's "Best Wedding Venues" of 2013
Responsibilities
Develop a clear goal for the training program based on the business needs
Determine what skills are needed for managers in specific areas of hospitality and assess the current level of skills
Identify the gaps in knowledge and skill development and set the training objectives
Determine the learning style of the managers and choose the appropriate methods and materials
Cover the areas of working with other people, managing performance, coaching for success, and dealing with challengeManager/Team member shadowing Supervision of other Team Members
Each rotation should include
Manager/Team Member shadowing
Supervision of other Team Members
Scheduling and processing payroll for department
Ordering and any systems used
Guest/Client facing interaction
Complete knowledge of positions in the department and confidence of supervisory capabilities
The rotation will be flexible. The trainee can request to extend a rotation in specific department(s) up to four (4) weeks. Extended rotations must be reviewed by management to ensure the rotation meets the business needs of the property.
Second Rotation: Primary Interest Area
Duration: 6 Months
The Manager-in-Training will complete a rotation in their primary area of interest. Options include (but are not limited to): operations, food & beverage, or culinary.
Qualifications
Regular and predictable attendance. Must be able to work flexible hours, weekends and holidays as needed
Become intimately familiar with the entire property, all its amenities and its history
To create a positive impact on the experiences of our guests and team members, as well as the reputation and financial standing of our resort. Adapts service delivery to meet needs of a diverse guest base
Comply with all OSHA, Health Department, and resort regulations. Have a knowledge of safety and security practices and emergency/accident procedures
Values and supports departmental and resort standards
Inclusive and equitable in dealings with all team members and works effectively and cooperatively with others. Treats others with dignity and respect
Shares information in an appropriate a timely manner
Maintains open, honest dialogue with team members; addresses issues and concerns directly and immediately or through the appropriate chain of command
Understands the importance of lateral service. Demonstrates flexibility and willingness to step out of comfort zone to support the team
Attend team member meetings as required
Become extremely well versed with the standard operating procedures for all areas of oversight, having a complete working knowledge of the duties performed by all subordinate positions, software systems and tools
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
