Job Summary: The Driver will transport guests and their luggage from designated parking area to resort, and from resort to several resort offered amenities. Additionally, the Driver will need to assist passengers in loading, unloading and/or carrying their luggage.
Job Description:
ESSENTIAL FUNCTIONS
Drive vehicle over specified routes or to specified destinations adhering strictly to time schedules, complying with traffic regulations and state laws to ensure that passengers have a smooth and safe ride. Ensure that passengers follow safety regulations.
Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
Assume responsibility for the safety and security of passengers/goods during transport.
Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
Report any vehicle malfunctions or needed repairs/maintenance to management immediately.
Report all delays and accidents to management immediately. Complete accident reports when necessary.
Communicate with resort by radio, telephone, or computer to exchange information and receive requests for passenger service (In compliance with HR Policies #417)
Must comply with Guest Services' HR Policies #417 and #916
Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water.
Maintain driving logs and record information requested by management during the work hour.
Maintain awareness of safety issues, and report them immediately to your manager.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Partial High School education required; High School Diploma/G.E.D. preferred.
Valid driver's license.
Ability to recognize when a problem has occurred and communicate it to management.
Knowledge of the roadways in and around the city and resort.
PHYSICAL AND MENTAL REQUIREMENTS
Must be able to work flexible hours: nights, weekends, holidays
Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and more than 100 lbs. occasionally.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Physical presence at the job site is essential to perform job duties.
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
