The Regional Maintenance Manager is responsible for the overall management of multiple fulfillment center locations within a specific region/geographic area. Builds and fosters relationships with customers and other key stakeholders. Oversees quality and efficiencies of services provided, staffing, budget, short/long range planning, problem solving, new products/service deliveries, and employee development.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
This position will be responsible for the leadership, direction, coordination and performance of all assigned maintenance, facility support activities and assigned site locations.
Oversee development and succession planning of employees. Directly supervise Senior Maintenance Managers and/or Maintenance Managers.
Oversee and maintain positive customer contacts. Identify customer needs/expectations and changes in priorities and develop account retention strategies as needed.
Develop and implement quality assurance methods and procedures. Oversee and assess quality levels achieved by managers and site locations. Ensure sustained levels of exceptional quality services.
Monitor and evaluate budgets and plan for future budget needs and requests.
Oversee short range/long range plans at the site level. Participate in overall planning with the Senior Director, Operations and activities with managers and customer.
Develop and maintain site performance analytics. Analyze trends and determine best courses of action for success and client satisfaction.
Ensure team members perform assigned tasks in a safe, effective, and efficient manner.
OTHER ESSENTIAL FUNCTIONS / DUTIES:
Superior leadership skills. Able to direct and manage employees across multiple sites.
Perform assigned tasks in a safe, effective, and efficient manner.
Ability to maintain positive customer relations.
Demonstrate excellent communication skills.
Proven record of skills and experience in managing multiple locations/projects at once.
Demonstrate excellent interpersonal skills, being able to work effectively with all levels of personnel and client.
Establish and maintain the respect and confidence of clients and employees.
Ability to work in a fast paced, growing, demanding environment.
Ability to build solid cross-functional relationships.
Proficient at using data and information to assess trends.
Expertise in process development, generation of standard work and effective implementation.
Knowledgeable of product/service delivery models and conveys to managers and employees for site implementation.
Must be able to occasionally lift 20 lbs, stand for long periods of time, and be able to climb flights of stairs.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TRAVEL REQUIREMENTS:
25-50% travel is required for this role.
QUALIFICATIONS:
Bachelor's degree in Industrial Maintenance, Engineering, Management, or equivalent required.
7+ years of related work experience required.
Management experience required.
Demonstrated proficiency in Microsoft Suite of products (Word, Excel, PowerPoint).
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
