Description: Our client is currently seeking a Finance Systems Service Delivery Manager to come in after a recently implemented global platform (Oracle Fusion) and to oversee tasks of the implementation partner
HYBRID out of client's Columbus, OH location Contract to Hire (client is unable to sponsor at this time)
This job will have the following responsibilities:
The role will own and drive the service outcomes, reporting through to senior and executive management
Manage back log from the implementation partner
Focusing on the stability of both above services, owning service improvements which will delivery efficiencies and ultimately cost reduction of the services.
Drive cross functional team to service outcomes, where capacity is available, ensuring it is utilized against both AMS and Backlog services
Engage broader teams in the delivery of our services to ensure end to end delivery is not impacting our services
Holds suppliers accountable at a senior level and ensures that the relationship enables effective delivery by suppliers
Qualifications & Requirements:
DevOps type function
On-Prem vs SaaS - need to know SaaS
Experience working with stakeholders/business team
IT Technical transformation
IT Risks and Compliance
IT Outsourcing
IT Service Management and Service Improvement
Contact: bskowyra@judge.com
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