At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.
What will you be doing?
Circana is seeking a talented Consultant to support the maximization of value for client partners participating in our retail collaborative gateway programs. As a Client Insights Consult for Circana' Client Development Organization (CDO), you will be responsible for business development and custom solution analysis, will support one or more key strategic accounts across Retailer Gateway Programs. You will be working with big data, particularly Point of Sale (POS), Supply Chain, Shopper and Consumer data, to evaluate research data, identify key insights, and recommend actionable steps that drive value and directly impact the Clients' profitability.
Job Responsibilities
The ideal Retail Account Management & Strategy Consultant would possess knowledge of Circana tools, retail collaborative experience, the ability to interpret data, strong project management skills and is client focused.
Analytic Capability: Use a systematic approach to analysis and solving problems that involves using the various Circana data assets & solutions, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before acting.
Provide strategic, priority insights support for top tier Clients and account teams
Create insights approaches that can be shared across CDO Clients with minimal alterations
Collaborate with peers from cross-functional teams on Client and retailer projects
Always thinking proactively about the client's business opportunities and analysis paths or solutions that could resolve
Quality Control: Drive to achieve high-quality results through effective data integrity.
Troubleshooting issues and communicating to cross-functional teams to resolve
Executing curiosity to find quick solutions or workarounds to issues
Collaborate on custom solutions/projects to solve critical business needs
Planning and Organizing: Determine effort and resources required to meet objectives; able to plan, coordinate and manage resources effectively to ensure task completion.
Partner with Clients and CDO Account Leaders to proactively identify, structure and answer Client related business questions
Track and organize multiple work streams across multiple clients to succeed against changing priorities.
Develop and preserve and compelling case studies that support client wins
Client Obsessed: Consistently act with Client satisfaction in mind and follow through on commitments to ensure the needs of the Client are met.
Engaging on issues that matter most to the client's retail business.
Identify and resolve client learning gaps with Circana solutions and methodologies
Develop and maintain a deep understanding of customer needs and requirements.
Help customers identify solutions to problems they did not know they had.
Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship.
Consultative Selling: Apply knowledge of Client's business and the industry to identify, create, and close business opportunities.
Inform Client's 3 to 5-year strategic plans
Leverage multiple Circana assets to address strategic retail questions that showcase value and build broader interest
Opportunity to influence client HQ with compelling retail analyses, support and collaboration
Build and deliver a service and insights offering that drives renewals and incremental subscriptions
Requirements
5+ progressive years of experience in marketing and sales analytics with CPG manufacturers, retailers or marketing analytics firms
Demonstrated expertise in translating data and analysis into relevant insights, packaging the learnings into Client-ready presentations and presentation skills
Ability to build rapport cross-functionally and engage in a consultative manner with Clients when helping solve/manage key business needs and influence thinking
Experience Circana's consumer and shopper data assets a plus OR other syndicated data solutions
Bachelor's degree required, advanced degree a plus
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
Stay Curious: Being hungry to learn and grow, always asking the big questions.
Seek Clarity: Embracing complexity to create clarity and inspire action.
Own the Outcome: Being accountable for decisions and taking ownership of our choices.
Center on the Client: Relentlessly adding value for our customers.
Be a Challenger: Never complacent, always striving for continuous improvement.
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Flexible with 10-50% travel depending on business need
This position can be located in the following area(s): Chicago, IL highly preferred.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.
