PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
PayPal is seeking a highly skilled and motivated Technology Internal Controls Testing Analyst to join our dynamic First Line of Defense (FLOD) team. In this role, the candidate will play a crucial part in managing risks across PayPal's Technology, and Engineering portfolios. As a key member of the Governance, Risk, and Compliance team, and will advocate for PayPal's control lifecycle philosophy by supporting the identification, assessment, testing, reporting, and monitoring of technology controls This individual will collaborate closely with cross-functional teams, risk owners, and enterprise-wide Second Line of Defense (SLOD) and Third Line of Defense (TLOD) teams to ensure that PayPal's compliance with enterprise risk governance standards and policies. The candidate will be critical in driving proactive approach to risk management within the organization. The ideal candidate must be, without a doubt, passionate about our customers, partners, stakeholders, and technology. Excellent interpersonal skills, communication, and leadership skills will be critical for success. Success depends on building rapport and credibility with multiple stakeholders across the organization to organize and drive
Job Description:
Responsibilities:
Control lifecycle management, including identifying, assessing, mapping, monitoring, testing, and reporting on controls that align to the Technology Risk Taxonomy.
Understand, apply and promote PayPal's "Risk as a Lifestyle" philosophy by understanding and adhering to enterprise policies, standards, and governance frameworks for risk and compliance.
Collaborate with business partners to identify and document key controls, ensuring alignment with SLOD and subject matter experts (SMEs) to meet requirements.
Partner with both SLOD and Third Line of Defense (TLOD) teams to streamline and reduce duplicative control testing efforts across all defense lines.
Collaborate with First Line of Defense (FLOD) Issue Management to map Technology Issues with the Technology Risk framework.
Collaborate with stakeholders and external auditors to maintain accurate documentation for the scoping, testing, and remediation of Technology risks and controls across the enterprise.
Support the development of tools and solutions that enhance technology risk management at PayPal, continuously identifying opportunities to improve efficiency.
Support annual Technology Risk Assessments in partnership with risk owners and control owners from FLOD as well as SLOD teams to ensure controls are documented, uplifted, or retired within the system of record.
Ability to understand and communicate complex processes and alignment to policy/regulatory requirements
Adherence to testing schedules to ensure all tasks and reporting are completed within established time frames
Collect and analyze test data from multiple sources, following established testing framework.
Review testing results with the business, addressing gaps and engaging the Technology Issue Management team when applicable to document Issues within the system of record.
Ensure assigned controls are properly written per the Enterprise Risk Management Policy
Ensure the accuracy and completeness of control documentation by performing regular control attestation. This includes verifying that each control is properly designed, documented, and operating effectively in alignment with the Enterprise Risk Management Policy.
The ideal candidate will:
2-3 years of experience in IT/Technology/Information Security Internal Audit or Compliance experience with exposure to financial products and services, banking industry, e-commerce or a Big-4 audit environment preferred.
Utilize a deep understanding of risk management methodologies, frameworks, and principles (e.g., SOX, COBIT, NIST, CSA, ITIL, PCI, GDPR, etc.) to evaluate and recommend best approach to mitigating risk with best-in-class controls.
Be able to engage at all levels of the organization to organize, drive and communicate results.
Operate in a fast-paced environment and able to handle several simultaneous projects and tasks while demonstrating urgency and ownership to drive issues to completion.
Innovate in the PayPal dynamic workplace by designing repeatable, sustainable processes that operationalize the risk management function
Possess strong oral and written communication skills along with refined presentation skills and the ability to work with other departments and varying levels of management, including senior leadership.
Have strong ability to be detail oriented, deadline driven, and organized with minimum direction and possess a high drive for results.
Bachelor's degree in Information Management Systems
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
