Job Description:
Institutional Shareholder Services

Location: Norman, OK, US | Red Bank, NJ, US
Type: Full time
Req ID: JR_5077

Let’s be #BrilliantTogether

ISS is growing! We seek an outbound Lead Generation Agent to be part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries. If you want to learn, climb, and shine at a company committed to you, then ISS might be the best move you’ll ever make.

As the Lead Generation Agent, you will be responsible for handling a large volume of outbound calls to industry professionals and successfully generating qualified leads for one of our leading services - Discovery Data. In this role, you will learn about some of the most interesting companies in the financial services and insurance industries and tell the story of various compelling products, services, and career paths available in these industries.

We’re looking for bright, eager-to-learn Lead Generation Agents who are self-motivated, confident, and highly skilled. Candidates will be on a hybrid work schedule, full-time Mon-Fri 9:00 AM – 6:00 PM Central Time. In this position, you will work in an exciting environment that fosters personal growth and offers unlimited career potential, with a competitive compensation and benefits package.

What you’ll do

• Handle a large volume of outbound calls placed via automated technology
• Share the stories of our clients’ offerings and opportunities
• Listen to objections and handle them effectively, persuasively, and with professional courtesy
• Generate qualified leads and pass them on to our clients
• Accurately submit details of every interaction in the call center system

What you’ll bring

• One-year+ experience in an inbound or outbound call center (preferred)
• A demonstrated pattern of success and accomplishment
• Exceptional interpersonal skills
• Excellent verbal communication skills
• Listening skills
• Attention to detail and accuracy
• Professionalism
• Ability to handle high-pressure situations, multi-task and meet aggressive deadlines
• Interpret customer needs and match those needs with related products and services
• High speed internet and a quiet workspace

#LI-JB1 #MIN #CS #ENTRYLEVEL

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

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