You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!
Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!
CAH Director of Clinic & Ancillary Services (Townsend)
Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours (Exempt) Starting Wage: DOE
Director Clinic and Ancillary Services is responsible for providing leadership within an integrated critical access hospital, physician specialty clinic and assigned ancillary services Responsible to provide strategic collaboration and alignment with facility's medical group practice operations and to formalize and implement the mission, vision, and values of Billings Clinic and affiliate site. Develops objectives, policies, and procedures for clinic practice and maintains the standards, customer relations, and medical group practice. Accountabilities include quality of services; short and long-range planning to achieve goals and objectives; fiscal control; physician and interdepartmental/intradepartmental relations; personnel management.
Essential Job Functions
Develops and oversees the medical group clinical practice to ensure adherence to organizational mission, vision, values, strategic goals, and business strategies. Interprets and supports the mission and philosophy of Billings Clinic and affiliate facility in collaboration with the various managed services and staffing services agreements. Responsible for promotion of, and adherence to, the elements of the Code of Conduct and compliance program.
a) Develops and maintains community relationships as it relates to the continuum of care. Monitors clinic practice and ancillary services medical activities and identifies trends, problems and/or issues.
Works collaboratively with the Finance Department to develop, implement, and maintain a realistic, cost-effective annual budget.
a) Enhances operational effectiveness, emphasizing cost containment and enhancing patient access, and increasing patient encounters without compromising quality of care or patient safety.
b) Participates in the managed care relationships, including monitoring of related reimbursement, negotiation with third party payers, provider credentialing and maintenance of contracts.
c) Monitors periodic financial statements measuring the relevant business activity and financial position of the assigned clinical practice, ancillary services, and the organization to ensure appropriate financial management.
d) Develops and presents financial analyses by employing a variety of techniques (modeling, forecasting, benchmarking, cost/benefit analysis, etc.) to enhance understanding and improve decision making.
e) Establishes a system of controls by designing and enforcing checks and balances to minimize the risk of financial loss through appropriate encounter and charge capture, effective documentation and coding compliance, etc.
f) Exercises due diligence throughout contract development, negotiations, and compliance by reviewing, analyzing, and consulting appropriate resources to diminish risk.
g) Manages donated funds, grants and contracts appropriately.
Practices process improvement principles to assess and improve the quality of the service/care provided within the service areas.
Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance and ensures compliance of clinical practice and staff.
a) Responsible to ensure clinic and ancillary services comply with all legal, regulatory and/or accreditation standards or guidelines and ensures quality of care standards and evidence-based practices are adhered to.
Develops, retains, recruits, and leads a talented team committed to accomplishing the goals and objectives of the organization. Recommends, implements, and evaluates plans and systems that assure a sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policies and procedures relating to human resource management.
a) Participates in physician/advanced practitioner recruitment and retention strategies and conducts assessments for expansion and/or replacement of physicians/advanced practitioners.
Demonstrates and encourages an ethic of open communication and teamwork throughout the organization and within the community. Builds an environment of shared commitment to the organization goals and responsibility to achieve quality outcomes. Provides consultation for related concerns and acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.
a) Supports community education and awareness by conducting public education programs, participation in health fairs and other events.
b) Promotes the value of health care provided by the organization by creating effective public relations programs to differentiate and promote the services provided.
Participates in evaluation, selection and integration of health care technology and information management systems that support quality of care/financial needs and the efficient use of resources.
a) Oversees ongoing business intelligence and information needs for the clinical practice by querying involved users and evaluating the information systems capabilities to improve business performance.
b) Directs effective implementation plans, information systems maintenance, and provides access to training resources to continually improve performance.
c) Participates in the development of effective communication linkages through telecommunication and/or internet-based technologies to ensure customer access, service, and operational coordination.
Minimum Qualifications
Education
Minimum 4 Year / Bachelors Degree in healthcare, finance, business, or related field
Preferred Graduate Degree in healthcare, finance, business, or related field
Rural healthcare experience desirable
Demonstrated management/leadership and program management skills related to the above tasks, knowledge, skills, and abilities
Experience
2 years of related experience
Certifications and Licenses
Certified Medical Practice Executive (CMPE) Preferred or Fellow of the American College of Medical Practice Executives (FACMPE) in the American College of Medical Practice Executives.
Healthcare Provider CPR Certification required if providing direct patient care service.
Lean Six Sigma certification, Preferred.
Current license/certification in the State of Montana At hire as appropriate or required for service line.
Current Montana driver's license At hire the ability to be insured to operate vehicles.
Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
