Focus is in EpicCare - Certification in Population Health and experience in configuring and supporting clinical applications within Epic.

This position is hybrid remote WA or OR only. Will require ability to be on-site frequently.

The focus of this role is to collaborate with operational partners and leaders as well as deliver well thought out, clear, and frequent communication with customers and system leaders regarding system availability and issue resolution/recovery. Empowered to work directly with vendors, IS teams, partners, operational users, IS leaders and colleagues, this team will pursue solutions for complex production issues and ensure an ongoing stable application production environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Formulates and defines system functionality and objectives through research and fact-finding to support the development, configuration, or support of information systems.


• Prepares specifications, analyzes and revises existing system logic and creates documentation as necessary.


• Responsible for communicating system changes to the principal trainers, management, and end users.


• Actively participate and work with appropriate subject matter experts in all enterprise design, build, validation sessions, and ongoing upgrades.


• Understand how workflow decisions translate to application configuration.


• Provide support services with very little management input including, but not limited to: high level applications software support, coordination of technical requests, system upgrade coordination, vendor liaison, and on-call coverage.


• EDUCATION AND SKILLS


• Epic Population Health certification required.


• Minimum of two years experience in information technology, Population Health environment.


• Has worked in a healthcare information systems setting, in an information technology role supporting relevant healthcare operational areas.


• Proven strong oral and written communication skills


• Proven organizational, problem-solving, analytical, and time management skills

Pay Range:
$74,817.00 - $112,225.00

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.