About Nintendo of America : From the launch of the Nintendo Entertainment System ™ more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario ™ , Donkey Kong ™ , The Legend of Zelda ™ , Metroid ™ , Animal Crossing ™ , Pikmin ™ and Splatoon ™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/ .
DESCRIPTION OF DUTIES:
Manages department training programs.
Provides feedback, guidance, and training to assigned staff.
Assists Director and implements company plan, policies, and continuous improvement efforts.
Forecasts work volumes and labor capacity.
Maintains compliance with U.S. Customs, Sarbanes-Oxley regulations.
Monitors and evaluates performance of staff, manages annual and semi-annual review process for department.
Provides guidance and approval to area Supervisor to address personnel/performance issues regarding staff.
Establishes and communicates new procedures.
Ensures that appropriate throughput levels and service commitments are achieved, including resource adjustments to seasonal fluctuations in order volume.
Promotes collaboration with internal departments and act as a liaison with external contacts regarding distribution requirements, information and effectiveness.
Reviews and analyzes production results and determines efficiency ratings.
Prepares and maintains departmental budgets.
Reviews and approves monthly and annual Profit Management and Cost Saving and Driver reports.
Manages safety, quality, training, benchmarking, and metrics.
Manages inventory control, both in-house and at subcontractors.
Manages sub-inventory authorities.
Makes recommendations for additional NOA headcount and approves contractor headcount.
Responsible for hiring decisions of hourly/salary staff.
Makes recommendations regarding general business and financial matters, including facility attainment levels for productivity, service, and cost containment.
Oversees facility in the absence of Director.
Assists in managing third-party programs related to Nintendo's disaster recovery planning.
