IT Support Analyst at Caterpillar

Posted in Other about 6 hours ago.

Location: Lafayette, Indiana





Job Description:

Career Area:
Product Support
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts DistributionofCat Parts, Integrated Logistics, segment Procurementand thedesign andmanufactureof Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).

Additional Info

  • This position is located in Lafayette, IN and does not provide relocation
  • Daily travel is expected, typically within the Lafayette, IN area
  • Frequent on-call and overtime required for this position
What You Will Do
  • Responsible for all IT - PC's, Network, Phones, technology
  • Understanding of logistics operations procedures
  • Driving continuous improvement through Lean processes
  • Managing Inbound/Outbound Flow Plan
  • Documented /Monitored Performance Measurements
  • Daily Customer Communications
  • Developing Visual Management
  • Developing Standard Work Documentation (video)
What You Will Have
  • A high school diploma or GED
  • Effective Communications (Basic Understanding) : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Problem Solving (Basic Understanding) : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Technical Excellence (Basic Understanding) : Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Experience using a Warehouse Management System (WMS) - MTS, Mainframe, SAP. Comfortable working with Microsoft Office (Word, PowerPoint, Excel, Outlook, etc).
  • Customer Focus (Basic Understanding) : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
What Will Set You Apart
  • Associate's or Bachelor's degree
  • Analytical and / or Technological skills
  • Experience in Availability & Inventory Management, Purchasing, or Transportation (Blue Yonder)
  • Experience with SharePoint, Microsoft Office, PowerBI, Zebra Software Printing
What You Will Get

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

Competitive Base Salary

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Short and long-term disability coverage

Life Insurance

Paid parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 25, 2024 - December 9, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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