Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.
Job Title: Vice President, State Operations
Department: State Operations and Programs
Reports to: Vice President, Mission Advancement, State Operations & Expansion
# of direct reports: 5-7
Revised date: 11/24/2024
Position Overview: The vice president, state operations, supports the senior directors, state operations in directing all state operations and programmatic management efforts. This support provides oversight and structure to state needs and the organization's ability to continue expanding to the remaining states that do not yet have state staff/offices. The objective of this role is to ensure the existing state offices are excelling in areas of staffing, meeting revenue goals, and delivering robust programs.
Job Requirements
Bachelor's degree and at least eight years progressive experience in staff management, fundraising, and strategy development
Superior initiative, drive for results, and self-assessment skills, and ability to lead individuals and teams in setting and achieving challenging goals
Superior project management skills - including planning, analysis, decision making, and problem solving - and willingness to multitask
Superior communication skills, both oral and written, with the ability to train and mentor staff as well as lead staff training workshops
Must be highly dependable, lead by example and be willing/able to adapt communication style to fit the situation and facilitate cross-departmental strategies
Superior persuasive writing and presentation skills with the ability to exert influence, inspire others, and articulate the mission, goals, and activities of Best Buddies with passion and enthusiasm
Ability to create, research and implement new systems and ideas independently.
Knowledge of industry trends in operations and staff management.
Proficiency with Microsoft Office, CRM platforms, and database management systems
Job Duties included, but are not limited to:
Programs
Work with the Vice President, Mission Advancement, State Operations & Expansion and Mission Pillar teams, to identify and support training needs and opportunities in the field to strengthen and grow programs and advise on strategies for roll-out of new programmatic and field initiatives
Collaborate with Vice President, Mission Advancement, State Operations & Expansion and Mission Pillar Senior Directors, on strategic planning for long-term organization-wide programmatic goals and partner in developing the resources to support those goals
Development
Support the Vice President, Mission Advancement, State Operations & Expansion in ensuring the appropriate implementation and tracking of fundraising initiatives and special event projections, reconciliation of event budgets and provide guidance and feedback on operational processes associated with development initiatives
Work with the Senior Director, Foundation Grants on operational and staffing components of proposal templates for funding projects, provide guidance on grant budgets and training for grant writers on utilizing grant budget templates for proposals
Develop staffing and budget templates for government proposals
Monitor grant spending for government awards and support strategies for effectively utilizing grant funding for capacity building projects
Operations
Support field staff training initiatives at SLC, LC, and Leadership Summit
Work with senior directors, state operations, to create state staff training and professional development best practices around field operations
Work with the HR team on strategy to support the roll out of new initiatives like GPS for Leaders and the New Managers training
Work with the senior leadership team to determine the overall strategic direction for state operations and lead execution plans in the field
Identify best practices in field operations and provide guidance on national implementation
Work with Vice President, Mission Advancement, State Operations & Expansion on the transition strategy for new states emerging from expansion efforts
Audit effectiveness of operational processes in the field, reviewing procedures to continuously improve efficiencies and ensure alignment with the finance and operations department
Finance
Work with the Vice President, Mission Advancement, State Operations & Expansion to oversee the state office annual budget process; work with the senior directors, state operations throughout the budget cycle to ensure efficiency and accuracy in budget compilation
Review monthly projections and identify gaps to properly forecast budget shortfalls in advance and work with senior directors on strategies for cost savings and revenue opportunities
Ensure funding spreadsheets are up-to-date and audit budget templates for accuracy
Work with the Director, State Operations and Mission Advancement to produce training videos and presentations to simplify digital platforms and financial processes to make them more user-friendly
Human Resources
Supervise and mentor the Senior Directors, State Operations as they work with their teams to ensure the overall success of the operations, programs, and development efforts in the state offices
Provide meaningful performance feedback to staff to support their individual development and success, as well as hold them accountable for meeting all development and operational goals, hitting benchmarks, and following best practices and guidelines.
Inspires and motivates staff by demonstrating personal commitment and integrity and providing proactive training, support and recognition.
Oversee the hiring and training of Senior Directors, State Operations
Support the recruitment and on-boarding process for new state directors
Support field staff recruitment efforts and strategies
Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.
Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
