Responsible to lead & execute customer network compliance auditing and reporting. Support Market Development team in executing a managed attrition plan and process to develop the optimal customer network.
ESSENTIAL DUTIES & RESPONSIBILITIES
Project manage customer terminations from beginning to end, with extreme attention to detail
Ensure daily and weekly progress on all open termination tasks
Drive completion of terminations in 60 days or less
Contact customers via phone weekly, updating them on their termination status
Evaluate and ensure compliance to state law requirements
Partner closely with internal and external corporate counsel to draft legal letters
Own and enforce the Minimum Advertised Price policy, ensuring compliance to the policy across our 1300+ customer sites.
Project management for ongoing Market Development team objectives
Manage the Channel Development Inbox and Become a Customer Inquiry Inbox
Thorough and comprehensive understanding of diverse powersports business models & metrics
Assist with the distribution and track the return of all customer agreements on a yearly basis.
Maintains Electronic filing and records management system and other workflow procedures
Assist Sales Coordinator with dealer activations, data entry, and legal letters as required
Orchestrate dealer signage order processes, ensuring signage orders are correct and managing/optimizing the relationship with our signage vendor
SKILLS & KNOWLEDGE
Bachelor Degree required in business or an equivalent field, with an emphasis in Sales or Marketing
Highly organized with attention to detail, self-directed business style, with strong ability to prioritize
Strong written/verbal communication and presentation skills
Excellent telephone and e-mail skills
Negotiating & innate ability at overcoming objections
Self-confidence, thick skin, & proven track record of success managing highly contentious situations and projects
5 years' relevant sales, account management or customer service experience.
Strong reading comprehension & proficiency dealing with motor vehicle-related legal terminology and concepts
Driven; High energy and aptitude for problem solving
Preferred
Field Sales experience
Powersports products industry knowledge
Strong understanding of Polaris business and Polaris product knowledge
An understanding, appreciation and passion for Polaris product & value propositions and key competitors
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $30 - $33 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
