Nemours is seeking a full-time Patient Access Coordinator to join our team!
Responsibilities:
Supervises and directs daily operations in regards to PASS team operations, including staffing, finance, and team performance. Ensures advancement of Nemours True North vision, strategies, brand, model of care, quality/safety goals and commitment to patient/family centered care.
Responsible for the daily management and evaluation of department staff as assigned by Nemours. Works collaboratively with the Emergency Department Manager, regarding hiring, evaluations, and disciplinary actions.
Collaborates with a number of corporate services to assure accurate and timely patient billing and revenue collection process; i.e. managed care contract adherence from an authorization, coding, billing and collections perspective
Maintains financial records and data collection
Prepares monthly analysis of financial statistics
Collaboratively with the ED manager, prepares and assist in implementation of annual program budget
Addresses any customer's questions and any lodged complaints
