Reporting to the Sr. UX Research Manager, the Senior UX Researcher conducts advanced UX research activities and collaborates closely with cross-functional teams. The Senior UX Researcher provides critical insights that shape product development and improve user satisfaction.
Essential Responsibilities:
Conducts advanced UX research activities and collaborates closely with cross-functional teams
Designs and conducts comprehensive research studies to gather deep insights into user behavior and needs
Collaborates closely with team members and cross-functional teams to ensure cohesive research efforts
Works towards achieving set research goals and objectives, providing high-quality insights
Analyzes research data and presents insights that inform product development and strategy.
Manages multiple research projects, ensuring timely and high-quality delivery of insights
Shares knowledge and expertise with team members to support their professional development
Applies industry best practices and innovative approaches in conducting research
Advocates for user-centered design in research and product development activities
Conducts research activities ethically and in compliance with applicable regulations and standards
Reports on research findings and project progress to the research team and stakeholders
Works to align research efforts with business objectives and product strategy
Applies and advocates for innovative research methodologies and best practices
Documents research processes, findings, and insights for organizational learning
Stays informed about industry trends and applies new technologies in research activities
Works with stakeholders to communicate the importance and findings of UX research
Shares research insights with stakeholders in a clear and understandable manner
Contributes research insights to strategic planning and team meetings
Offers guidance and support to team members to improve their research skills
Engages in and promotes continuous learning and improvement within the research team
Manages resources efficiently for assigned research projects
Preferred Qualifications & Attributes:
Bachelor's degree in a relevant field or equivalent professional experience
5+ years of experience in UX research
Extensive experience in conducting UX research and delivering actionable insights
Experienced in applying both quantitative and qualitative UX research methods
Ability to connect research insights to business goals and measure their impact
Communicate research findings to stakeholders to build empathy for user needs
Experience working with stakeholders to deliver research insights that drive business value
Experience conducting research in environments characterized by ambiguity and change
Experience collaborating with cross-functional teams including engineering, marketing, and sales
Portfolio demonstrating the ability to generate actionable insights from research data
Ability to share knowledge and provide guidance to improve team research capabilities
Strong project management and mentorship skills
Good communication skills for sharing research insights with the team and stakeholders
Proven ability to conduct research projects efficiently in a dynamic setting
Proficient in analyzing research data and generating actionable insights.
Compensation: $115,000 - $145,000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
