Position Title: ITTA - System and Business Analytics (CS25-129)
Category: Category: IT and Computers
Location: Edwardsville, IL
Salary: $54,147.00 Annually
Opening Date: 11/22/2024
Division: Enrollment Mgmt
Flsa: Determined by Position
Job_Number: 00547
Department: Registrar
Closing_Date: 11/30/2024 11:59 PM Central
Description:
Description
The IT Technical Associate in the Registrar Office provides critical reporting and data analysis support for the institution's enrollment management efforts, which directly impact the financial well-being of the university. This position is responsible for developing, maintaining, and troubleshooting reports and queries based on student data from the University's Student Information System (SIS) and ancillary systems. Reports are used by various university stakeholders, including the Registrar, the Associate Vice Chancellor for Enrollment Management, academic departments, and other institutional committees. The role also encompasses system setup, data cleansing, and troubleshooting to ensure the integrity and accuracy of student data.
Key Responsibilities: Reporting & Data Analysis
Develop and produce routine and ad-hoc reports using SQL, Evisions Argos, Microsoft Power BI, and direct querying of Oracle student system databases.
Export query results to Excel for further analysis and create enhanced reports with formatting, tables, graphs, and charts.
Develop and maintain analytical reports and dashboards to support operational decisions related to enrollment and academic activities.
Perform business/data analysis and validation, ensuring the accuracy of student records and data integrity across processes.
System Support & Troubleshooting
Collaborate with the Associate Registrar to support and maintain the degree audit system (Degree Works), ensuring the accurate tracking and certification of degree requirements for graduate students.
Oversee system setup and ensure the accurate configuration of term/registration structures, tuition/fee rates, withdrawal/refund dates, grade processing, and student record accuracy.
Serve as a liaison with IT Services to resolve issues with reports, system configurations, and data integrity.
SIS System & Data Maintenance
Assist with data cleansing and evaluation throughout the academic term, including key processes such as Census, Cancellation, and End-of-Term grading and reporting.
Set up and coordinate Registrar processes, including but not limited to course-specific fees, rate codes, registration, and graduation reports.
Troubleshoot issues within the Registrar processes, working with stakeholders to ensure smooth operations.
Degree Audit & Curriculum Support
Take primary responsibility for the setup, maintenance, and development of the degree audit system, including encoding academic and curriculum requirements in Degree Works (DW), DW Scribe, and DW Student Educational Plans.
Code, test, and document complex programs for curriculum/requirements models and system upgrades in the SIS and/or Degree Works.
Work with the Associate Registrar to execute testing plans for system upgrades and newly applied releases.
Web Content Management & Training Support
Manage and update the Registrar's website using Cascade and HTML, including creating and modifying web pages, adding/removing files, and resolving broken links.
Serve as the liaison to Information Technology Services (ITS) and University Marketing for website-related issues.
Develop and deliver training materials for faculty, staff, and other users, ensuring they are well-equipped to use Registrar systems.
Provide troubleshooting support for Registrar Office staff regarding microcomputer systems, including hardware, application software, and system access.
Typical Qualifications
Minimum Qualifications:
Bachelor's degree OR an Associate's degree and 2 years professional experience in IT support
At least 6 months experience with maintaining, developing and testing one or more modules within a major ERP information system, preferably Banner.
Proficiency with computer reporting tools, preferably Argos, Power BI, and working knowledge of SQL as documented through coursework, training, and/or work experience
Working knowledge of Excel, MS-Query/Power Query, and preferably Access as documented through coursework, training, and/or work experience.
Preferred Qualifications:
At least 3 years work experience in higher education is preferred, including understanding of student records and related functions
Excellent organizational skills and oral and written communication skills
Excellent interpersonal skills required to accurately determine client needs
Ability to independently develop and organize data and reports that address management issues.
Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Classification: State Universities Civil Service System Classification Number: 3266 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx.
Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.(Download PDF reader)
Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.
Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.
Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: careerinfo@siue.edu
Statement of Diversity: SIUE is an Equal Opportunity Employer committed to an inclusive and diverse workforce. We firmly believe in providing equal access and opportunity to individuals across all job titles. We will not discriminate against any person on the basis of race, national origin, ethnicity, color, religion, disability, age, marital status, sex, sexual orientation or veteran’s status.
SIUE cultivates an atmosphere of inclusivity, respect, and warmth that fosters learning and collaboration. Each member of our university community bears the responsibility of actively contributing to this enriching campus environment. We encourage individuals who are dedicated to upholding these values to apply.
We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue.edu.
Agency: Southern Illinois University - Edwardsville
Address: 1040 Rendleman Hall Edwardsville, Illinois, 62026
Website: https://www.siue.edu/
Benefits:
SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:
Medical, dental, and vision insurance;
University tuition waivers (full-time receive 100% waiver of tuition)
Life insurance;
SURS retirement plan;
Supplemental retirement savings plans;
Paid vacation and sick leave accrual;
Generous holiday schedule/paid holidays;
WorkLife programs;
Employee Assistance Program (mental health and wellness);
Employee discounts (local and national retailers);
Questions: 01The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes, I understand and agree
No, I do not agree
02Are you legally authorized to work in the United States without sponsorship?
Yes
No
03Do you possess the necessary experience as stated in the Minimum Qualifications?
Yes
No
04Which statement below best describes the highest level of education you have completed?
High school graduate, diploma or the equivalent (GED)
