This position is responsible for the successful coordination of all office functions including accounting and staffing to ensure maximum efficiency. Office manager must continually focus on the improvement of processes in order to ensure the customer's needs are met. Additionally, this position must ensure high quality, cost effective logistics services are provided, and corporate values and objectives are met.
RESPONSIBILITIES
Responsibilities:
This position is responsible for, but not limited, the following:
Supervises the Administrative and Customer Service staff and systems back up.
Schedules the assigned workload and oversees their personal development/training.
Has dotted line responsibility for all other clerical personnel.
Prepares Personnel Requisition for open positions; responsible for posting open positions in a timely manner on the Company bulletin board.
Responsible for the initial orientation of new employees to the Company facility within the first week of employment and submitting new hire documents to Corporate HR to meet payroll cut off schedule.
Maintains close communications with major accounts, working with assigned customer service associates to maintain a high level of customer satisfaction; identifying procedures and assigning new accounts; responds directly to customer complaints; tracks on time deliveries and other performance measures.
Conducts performance reviews for administrate personnel.
Serves as a liaison with the corporate office in providing required reports.
Prepares and maintains correspondence and contract documentation.
Provides support services to Operations Manager.
Oversees the coding of accounts payable vouchers to ensure that they are entered into the system in a timely manner.
Monitors collections and batching of AP and AR invoices, including credit memos, for transmission to corporate office.
Audits and verifies GL, processing entries for month-end closing.
Audits income statements for accuracy, assisting GM with financial information. Checks invoices for proper pass through changes to customers; notifies appropriate manager of discrepancies.
May be responsible for payroll information to assure payroll is accurate.
QUALIFICATIONS
Qualifications:
Minimum Qualifications
High School diploma or equivalency required.
1-3 years of general office procedures in a business setting with supervisory experience in A/P, A/R and payroll required.
Strong accounting knowledge with ability to read, understand and interpret financial statements and to assist in generating yearly budgets.
Additional Knowledge, Skills & Abilities
Prior customer service experience.
Must have strong PC skills including Excel and Word.
Knowledgeable in warehouse management and operations, including inventory and operating systems.
Teamwork - showing a commitment to teamwork and collaboration.
Respect - extending dignity and respect to all people.
Integrity - fostering trust and a positive work environment.
Innovation - bringing creativity to the workplace.
Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
The typical starting salary range for this position is: $63,420 - $67,000.
The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.
Candidates are eligible for the following benefits:
• PTO • 6 days sick time • 8 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program
ABOUT US
MAKING THE IMPOSSIBLE, POSSIBLE
APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.
AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.
