The Gift and Data Processing Specialist is responsible for recording and processing all charitable contributions to Meharry Medical College and managing daily gift deposits to Treasury Management, including analysis and processing of daily gift batches in Blackbaud Raiser's Edge NXT (RE), comprehensive, integrated, relational database system. The incumbent is responsible for adding new constituents, database updates, scanning checks and gift related documents, and creating deposit information which feeds to the Banner Financial Accounting System and Workday. Primarily, the Gift and Data Processing Specialist ensures efficiency and timeliness in processing donor information and donations using best practice techniques to maintain optimal data integrity. This position plays a key role in maintaining the RE NXT system integrity and a key role in maintaining donor communication and satisfaction through timely donor acknowledgement.
Daily Operations
Collect, evaluate, and sort all daily donations received via responses to direct mail appeals, development staff, Treasury Management, Office of the President, and other departments throughout the college. Analyze gifts to determine appropriate funds, appeals, FOAPAL and Workday segments. Creates daily gift batches to ensure timely and accurate posting to constituent gift records and Workday. Scans all gift documentation associated with each donation received to PaperSave. Scans various documents on a regular basis to PaperSave to include letters, scholarship agreements, wills and trust. Generates various reports pertaining to the gift entry process, batch reports, gift validation, and posting control reports. Adds new constituent records to the Raiser's Edge and RENXT database as needed, where all appropriate data fields information is available. Updates constituent biographical information in the Raiser's Edge Fundraising database for alumni, individuals, corporations, and foundations. Generate gift acknowledgement cards and letters for all gifts at the appropriate giving level in a timely and accurate manner 72-hour turnaround.
Add and update biographical data received as part of gifts sent to the College; add new constituent records to the database as it relates to gift processing, analyze information and populate all appropriate data fields where information is available; ensure database integrity by regularly verifying and auditing data for accuracy; review and make necessary corrections to information entered including e-mails, phone numbers, fax, biographical, and interrelationships of data in the system. Safeguards the confidentiality of departmental or office administration by exercising discretion in communicating information to faculty, students and staff, and handling of all departmental requests. Answers phone and assists callers, with online donations and takes messages as necessary. Communicates with donors regarding payment information as needed.
Receive and process all returned mail for updating as appropriate. As needed manage acquisition remove list for donors not found in the Raiser's Edge database.
Performs other related duties as assigned.
Required Skills
Must be detail oriented and demonstrate the ability to maintain accurate records with a high level of accuracy and the ability to perform data entry for sustained periods of time.
Ability to learn and adapt quickly to new software.
Ability to operate 10-key calculator, some bookkeeping/accounting knowledge.
High level of proficiency with Microsoft Office Suite required (especially Excel and Word).
Possess strong organizational and time management skills; ability to prioritize and multi-task in a fast-paced environment and independently handle multiple priorities, projects, and meet critical deadlines in a timely manner despite frequent interruptions and strict time constraints while maintaining flexibility.
Excellent proofreading, spelling, interpersonal, verbal and written communication skills.
Critical thinking, good judgment, impeccable attention to detail, and knowledge of the University and its goals are essential.
Must demonstrate the ability to maintain the highest standards of integrity and confidentiality.
Ability to work independently as well as establish and maintain harmonious relations with other staff, faculty, students, alumni, volunteers, donors and other external contacts.
Comprehensive knowledge of institutional policies, procedures and organization structure.
Working knowledge of accounting principles and procedures including budgetary processes.
Sufficient training skills to work with assigned staff.
Required Education and Experience
Bachelor's Degree from an accredited college or university, with a minimum of four (4) years of related experience preferred. A minimum of 5 (five) years of related work experience will be accepted in lieu of degree, with a minimum of three years' experience involving basic accounting knowledge and a high degree of data entry skills.
Experience with Blackbaud Raiser's Edge and Crystal Reports in a non-profit fundraising environment preferred, or working with relational databases that support fundraising activities.
Familiarity or experience in working in a Development office preferred.
