Job Description:

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are seeking a talented Product Designer with a focus on UI/UX for enterprise desktop applications. The ideal candidate will have a strong portfolio showcasing their ability to design intuitive and visually compelling interfaces for complex desktop applications. This role requires close collaboration with design leads, product managers, and engineers to create solutions that address our users' needs and enhance their overall experience.

We are a fun, collaborative, energised team of talented yet humble designers. Each designer makes themself available to provide support, feedback or the occasional live design collaboration. We make sharing and levelling up of your fellow designers' common practice through weekly design sessions where we collectively tackle some of our toughest design challenges and share our latest findings and techniques.

Responsibilities:

• Utilize our design system within Figma to create UI mockups and interactive prototypes both independently and under the guidance of a design lead.


• Participate actively in design team meetings, offering feedback and ideas to help enhance the overall user experience.


• Collaborate with product managers to develop solutions that effectively address user problems.


• Work closely with product engineers to ensure the accurate implementation of design concepts.


• Conduct research to understand customer needs and goals, translating these insights into actionable design solutions.


• Engage in design thinking sessions with the design team and cross-functional partners to foster innovative solutions.

Qualifications:

• A portfolio demonstrating experience in designing enterprise desktop applications (please include your portfolio link and password in your resume and application).


• Proficiency in using Figma, including expertise with auto-layout, creating responsive designs, and utilising variant components to develop engaging UIs.


• Strong understanding and application of UX and visual design principles.


• Practical knowledge of current design patterns, trends, and methodologies.


• Experience conducting customer interviews and possessing fundamental information-gathering skills.


• Ability to present design work, collect feedback, and make necessary adjustments based on input.

#LI-RS1 #LI-Hybrid

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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