Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.
At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.
About the Role
Kitsap Credit Union is hiring a full-time hourly Financial Crimes Investigator to work hybrid out of our Bremerton, WA corporate office. This position is responsible for the detection, investigation, prevention, mitigation, and resolution of financial crimes.
Salary Range: $22.59 - $28.24/hr depending on experience
Bonus Target: 5% potential incentive of base pay
Working Hours: Monday - Friday 8AM - 5PM
Grade: 6BC
Industry: Banking
What you will do
Manage, track, investigate, and respond to member claims of fraud, ID Theft, Elder Abuse, and other financial crimes
Detect and investigate new account, loan, and deposit fraud committed against the credit union
Detect fraud trends and take action regarding appropriate prevention/mitigation efforts to protect credit union and member assets
Process credit/debit card disputes within applicable Regulation E timeframes
Process refunds, returned deposited items, restitution payments, and account charge offs
Provide support regarding financial crimes to credit union members, staff, and management
Act as the credit union liaison to local/federal law enforcement in the prevention/prosecution of financial crimes
Assist with the development and presentation of fraud/loss prevention training to employees
This role may be right for you if you enjoy growing others and building a positive workplace. You pride yourself on being detailed and communicating clear expectations. Your previous employers praise your ability to recommend products to help customers reach their goals, and your previous co-workers talk about your ability to create a lasting impact through improving and streamlining efficiencies. Your friends consider you approachable and tactful, and your family is proud of your passion to help the community and those around you.
Basic Qualifications
High School Diploma or GED
3 years of financial institution experience
Preferred Qualifications
5 years of experience in financial institution fraud detection, prevention, and investigation
Holds Certified Fraud Examiner (CFE) credential
Our Values
Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.
Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.
Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.
Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.
What We Offer
Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family's lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:
Careers | Kitsap Credit Union (kitsapcu.org)
Free onsite parking
Annual time off and sick time accrued
11 Paid holidays
1 Personal day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Paid Care.com membership
We believe in the power of belonging - it's in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.
We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can't happen without great employees.
****** Employment is contingent upon satisfactory credit, background, and reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******
