The Sr. Business Data Analyst provides administrative, organization and operational support to the business account. The Analyst is responsible for gathering, summarizing, and reporting data to provide analyses and recommendations. They will also monitor performance and quality control plans to identify improvements. Job Description
Key Responsibilities
Data collection & reports for account and client deliverables
Quarterly Business Review (QBR)
KPI
Dashboards
Benchmarking
Monthly Reports
Weekly Reports
Data Analysis
Produce dashboards to track SLA's & KPI's
Analyze and identify patterns & trends in data and performance reports
Benchmarking service performance metrics
Operational performance reports
KPI Scorecard
Building audit scores
Drive surveys for Employee and client performance and report results
Provide backup support to the CMMS Administrator.
Pull data from Service Now, 360, Etc.
Track and manage Safety Skills training compliance
Administration
Coordinate scheduling and organize presentation and reporting information
Maintain Org Chart and staff roster
Work with Account Director to prepare the quarterly All Hands meetings
Create and maintain playbooks for operation processes and future training purposes
Account SharePoint Administrator to maintain current account information
Create Operational Trackers
Basic Qualifications
Bachelor's Degree required (major in analytical or technical field preferred)
2+ years experience as a data analyst or business data analyst
Experience working with data visualization tools
Excellent communication skills
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Experienced with Microsoft Office Suite (Word, Excel, PowerPoint)
Performs additional assigned clerical and administrative projects as requested by manager(s)
Generates, coordinates and maintains confidential reports, correspondence, presentations and other materials supporting the manager(s) activities
Strong knowledge of department policies and guidelines
Ability to analyze and resolve administrative issues
Ability to perform more complex office support work and meet critical deadlines
Excellent oral and written communication skills
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $72,250.00 - $85,000.00
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
