The Program Compliance Manager implements and may provide input into strategic goals for organization and working with Divisional Leadership to set policies and procedures as defined by funding sources, monitor compliance with contractual obligations, and coordinate external audits. Applies expertise in compliance practices to support the development of policies, procedures, and programs

Implements and may provide input into strategic goals for organization and working with Divisional Leadership to set policies and procedures as defined by funding sources, monitor compliance with contractual obligations, and coordinate external audits. Applies expertise in compliance practices to support the development of policies, procedures, and programs. Has familiarity with the mission compliance budget and may provide input into spending decisions, particularly as pertains to vendors, systems, and projects. Typically works on projects and initiatives that span 12 months - 2 years.

PRINCIPAL DUTIES:

1. Provides timely and appropriate compliance guidance for Goodwill Mission services business activities, including consultancies and contracting, grants and donations, purchasing and finance

2. Manages and tracks monitoring metrics/analytics, trends and observations for areas of responsibility. Develops and prepares periodic monitoring reports and presentations for leadership and/or stakeholder review.

3. Drive compliance with action plans and audit preparations with due dates committed to by management to ensure the implementation of (governing body) standard and thorough preparations for audits.

4. Deliver guidance to local management to ensure understanding of the (governing body) requirements

5. Review and update existing documentation to meet regulatory requirements and ensure business processes, policies and procedures are effective and sustainable.

6. Prepare, record, and review monthly journal entries to ensure they are proper, accurate and adhere to generally accepted accounting principles.

7. Prepare monthly variance analysis for assigned areas of responsibility.

8. Prepare account reconciliations and review general ledger related to areas of responsibility to ensure the accuracy, completeness and proper classification of account balances.

9. Prepare and/or review monthly cost reimbursement invoices, reviewing for accuracy and compliance with funding agency requirements.

10. Coordinate external audits related to federal, state and private grants. Prepare the SEFA for financial audit and any other workpapers as assigned.

11. Maintains contract listing and contract database for Mission contracts. Monitor, prepare and file any required reports with funding agencies/grants. Alerts Mission to any notice or expiration dates. Point of contact for all Mission contracts.

12. Provide financial support to the Financial Planning & Analysis Team, Mission Team and Development Team as assigned or requested.

13. Assist and/or coordinate grant or funding requests.

14. Participate in annual budget process and is responsible for support/completion of cost-based program budgets.

15. Stays abreast of the U.S. Office of Management and Budget's OMB Compliance Supplement and state single audit guidelines and implements any necessary changes. Creates and manages training relating to fiscal compliance for federal, state, and private grants.

16. Communicate, orally and in writing, with customers, co-workers, and management regarding financial and non-financial data.

17. Leading and Developing Talent: May provide training to coworkers or others in the organization.

18. Project and Change Management: Manages low to moderately complex projects within the department. Articulates intended outcomes, effectively plans work for self and others, gives direction, resolves issues, and holds other accountable. May serve in formal project roles such as team member or subject matter expert. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change. Assesses impact when managing projects. Communicates effectively with stakeholders. Plan appropriately to meet the needs of impacted individuals.

19. Problem Solving: Light supervision; works independently. Work review limited to final product. Solves highly complex problems. Identifies key barriers/core problems and applies problem solving skills to deal creatively with complex situations.

20. Technical Skill: Expert knowledge of particular field of specialization. Advanced knowledge of organization's technologies and practices.

21. Community Engagement: Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives. Is aware of Goodwill's community partner organizations and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.

22. Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1. Bachelors Degree, and a minimum of 7 years' experience.

2. Experience with, or exposure to, business functions such as compliance, audit, legal, or regulatory affairs.

3. Experience with accounting of compliance for federal programs preferred, but not required.

4. Strong technical acumen, including advanced knowledge in Microsoft Office suite.

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.

4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Occasionally lifts and/or moves up to 20 pounds. Moves about to accomplish tasks. Lift: raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: positions self to retrieve objects. Reach: extending upwards or downwards to retrieve objects. Remain stationary for extended periods of time, repetitive use of hands required, vision required to work with electronic databases.

(SEW)