Prepare and organize comprehensive customer files, ensuring all documentation is complete and accurate. Promptly input customer orders into the computer system to enable efficient order processing.
Maintain and update the order log with customer orders.
Professionally answer and direct incoming phone calls (phone work is minimal).
Update and manage changes to customer purchase orders, confirming order details with customers or other departments to ensure accuracy and satisfaction.
Assist other office staff with various administrative tasks, fostering a collaborative and productive team environment.
Prepare monthly reports for sales representatives and internal management.
Requirements:
Preferred experience in order processing; in-office customer service and/or data entry experience is required.
High school diploma is mandatory.
Strong attention to detail and time management skills.
Regular attendance is crucial.
Additional Information:
Pay range: $20-23/hour
Schedule: Monday to Friday, 8:00 AM - 4:30 PM
Location: 100% in-office
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
