We are seeking a highly motivated and detail-oriented Program Administrator and Workday Super User for the L&D team at a global Financial Investment Services company in Newport Beach, CA. The ideal candidate will oversee learning and leadership development initiatives, ensuring effective communication and collaboration across HR and business partners. The role is at least 6 months and will pay up to $43/hr DOE


Key Responsibilities



o Configure and enhance processes for goal setting and "end of year" performance reviews.


o Test, launch, and track business processes and milestones.


o Support Workday for HR and business partners.


o Oversee annual Talent and Performance processes, including training, communications, tracking, reporting and analytics.


o Configure, enhance, and test processes related to Learning & Leadership Development.


o Build events, programs, and learning paths and manage attendance and reporting.


o Manage training, inquiries, and approvals.


o Explore new functionalities and identify enhancements based on feedback and need.


o Measure impact and effectiveness using ROI metrics, KPIs and data analytics.


o Collaborate with Talent Development Managers and Workday HR team for process improvements and reporting.


o Create clear Workday instructional materials for HR and employees.


o Refine processes with a focus on Inclusion & Diversity.


o Provide quarterly learning data reports.


o Oversee AI administration, including managing AI bots, by reviewing responses, ensuring quality, tagging queries, and tracking usage.


o Manage Talent Development budget management, including contracting, invoicing, and tracking.


o Maintain and update department content, including the intranet, learning management system, navigation guides, and other resources for user accessibility.


o Update Talent Development process documentation to ensure compliance for annual audits.


o Manage education reimbursement approvals


o Act as license holder and super user for content creation platforms, collaborate with managers & associates to create talent-led e-content.


o Proactively respond to inquiries via the Talent Development Team's email, client inquiries, and any escalations.






Requirements



• Education and Experience: Bachelor's degree or equivalent 1-2 years of experience in human resources, learning, talent development, or related administrative role.


• Technical Skills: Proficiency in Microsoft Office is required. Familiarity with learning management systems, particularly Workday Learning, is advantageous.


• Soft Skills: Exceptional interpersonal and communication skills, with a client-support focus, and a proactive, solution-oriented mindset. Ability to manage inquiries and provide support in a clear and positive manner. Possess high emotional intelligence (EQ), demonstrating adaptability and creativity in problem solving. The ability to collaborate effectively, ensuring seamless teamwork.


• Professional Attributes: Meticulous attention to detail and strong organizational skills, capable of managing multiple tasks and projects simultaneously in a fast-paced environment. Ability to work both independently and as part of a team, with a results-oriented approach.


Please forward your resume if you are interested!


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent