Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles.
SRE is also an engineering approach to building and running production systems - we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages.
Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn, grow and take pride in our work
What you'll do
Manage system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures.
Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK).
Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains.
Build automated tooling to deploy service request to push a change into production
Solve problems and triage complex distributed architecture service maps.
Build runbooks that are comprehensive and detailed to manage detect, remediate and restore services.
Participate in availability blameless postmortem and join the call to action to remediate recurrences.
On call for high severity application incidents and improving run books to improve MTTR
Participate in a team of first responders 24/7, follow the sun operating model for incident and problem management.
Effectively communicate to technical peers and team members in both written and verbal formats.
What experience you need
BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required
5+ years of experience in software engineering, systems administration, database administration, and/or networking.
5+ years experience in languages such as Python, Bash, Java, and/or Go
5+ years experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.
3+ years experience working with continuous integration and continuous delivery tooling and practices
2+ years of experience developing and/or administering software in public cloud
What could set you apart
System administration experience, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.)
Expertise designing, analyzing and troubleshooting large-scale distributed systems.
Experience with Kubernetes and Docker including the use of tools like GKE Enterprise, ArgoCD, Anthos (Config Management, Service Mesh...), and others.
Experience with software engineering
Experience with security tools like Wiz, Qualys, SentinelOne, Twistlock/Cloud Prisma, Fortify, Venari, Sonarque, and others.
Earned Cloud Certification/s(AWS or GCP)
Experience with Github actions.
You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
You are passionate for automation with a desire to eliminate toil whenever possible
You've built software or maintained systems in a highly secure, regulated or compliant industry
You thrive in and have experience and passion for working within a DevOps culture and as part of a team
Sponsorship is not available for this position.
To adhere to our corporate location policies, this resource will be required to be local to the surrounding Atlanta, GA / St. Louis, MO and/or Reston, VA areas (or will be relocating). You are required to adhere to our Return To Office (RTO) / weekly onsite requirements (Tuesday, Wednesday, and Thursday). This individual can sit in one of the three locations mentioned.
