We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
The First Financial Bank Student Consumer Banker position provides college students the opportunity to gain professional experience in a client- facing environment and gain experience using Salesforce and other tools used by many major companies. Offering flexible full-time or part-time work schedule during the school year, and an opportunity for a full-time banking career path. Students must have reliable transportation to travel between financial centers up to a 30 mile radius from their assigned location. less than br>Student Consumer Banker will work with existing FFB clients and prospect for new FFB clients to help deepen client relationships by referring, as appropriate, to internal business partners. less than br>Ideal candidates will be transitioning from a Consumer Banker Co-op or Intern role. Hands on mentoring from managers and exposure to others in the organization will also help prepare students for future careers at the bank and other organizations.
Essential Functions/Responsibilities
Student Consumer Banker will work with an assigned leader to coordinate additional training and scheduling
Complete required online compliance courses
Conduct teller transactions
Support client engagement through client conversations and follow up
Utilization of key tools and systems including SalesForce
Perform daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
Ensure client follow up calls are conducted in the proper time frame
Maintain all operational and risk management standards
Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email
Model the way for peers and coworkers aligned with First Financials Mission and Values
Adhere to all compliance and regulatory procedures
Deliver excellent client experience
Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support service activities
Consistently meet or exceed service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs
Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
Currently enrolled in a two or four year undergraduate degree program
Strong verbal and written communication skills
Strong customer service skills
Strong analytical skills
Ability to work in a team environment
Ability to multi-task and be flexible in a fast-paced environment
Ability to demonstrate initiative
Preferred Knowledge and Skills
Level of Complexity and Scope
Degree of Independence and Decision-Making
Required Supervisory Responsibilities
Physical Requirements
Occasionally lifts and carries up to 20 lbs.
Frequently lifts and carries up to 10 lbs.
Frequently sits and stands.
Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
