The Clinical Solutions Manager (CSM) role will bridge the gap between the clinical and business aspects of UCC. They are responsible for ensuring that BD solutions are introduced and understood by key stakeholders throughout a health system by communicating end-to-end connected solutions, enhanced compliance, standardization, workflow efficiency, clinical effectiveness, expanded data insights and economic efficiencies in the high acuity population ranging from neonate to adults. The CSM will be an integral team member and change agent to deliver the clinical value wedge for the holistic UCC product portfolio. The CSM will serve as a clinical leader across UCC to support the development, growth, and achievement of clinical support roles while meeting business objectives.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a makerof possible with us.
Key responsibilities will include:
Foster a continually evolving partnership between multiple hospital departments, C-Suite, UCC National Accounts, and Regional Sales leaders from Acute Care and TTM businesses.
Maintain knowledge and expertise as a TTM and Acute Care solution expert, i.e., products (Artic Sun, Arctic Gel Pads, Sensica, BBS, SureStep products, Foley Alternatives, etc.) and BD clinical value wedge (Analytics Portal, EMR interoperability, BD Acute Academy, Clinical Connect Program, Virtual Reality, etc.)
Leverage TTM Solution and Zero-In Lifecycle Assessment data to lead and partner in change management activities associated with process improvement recommendations from data insights gained.
Effectively deliver presentations and reports to various audiences: Nursing Leadership, C-Suite, Department Directors, Medical Directors, and Supply Chain.
Collaborates with the Regional Sales team during quarterly Territory Business Planning and WIN Room Discussions to discuss facilitating strategy for current and competitive Key Accounts.
Network and participate in local, state, and national associations, i.e., AHA, SCCM, NANN, AAP, APIC, AACN, and WOCN.
Interact with customer committees as requested (i.e., product, safety, infection control, policy committees, code blue, critical care, emergency medicine, and BioMed.)
Maintains a strong presence on TTM and Acute Care regional teams to assist in strategizing and implementing the UCC clinical solutions to our key accounts, along with providing ongoing clinical support for regional sales team members during account business planning.
Supports UCC Clinical Managers' continued development through field-rides, consistent communication, collaboration and feedback as needed.
About you:
Under the leadership of the Clinical Solution Director and Senior Clinical Solution Manager, this role will be a key member of the clinical innovation team, supporting the development and deployment of refined and/or new clinical programs and offerings for the Acute Care and TTM sales/clinical teams.
Serve as key liaison with the UCC marketing teams to provide intel, perspective, and recommendations on strategy and deployment of initiatives.
Consistent time in the field is essential, specific to the needs of the business units, customer engagements, and coordination of important initiatives.
Support the Clinical Solution Director and marketing team in developing a robust KOL strategy in the US region.
Work closely with the Director of National Accounts (DNA's) to best position and convey our clinical solutions to customers and end-users.
Assist in onboarding sales/clinical new hires as necessary, in close partnership with Acute Care and TTM training teams.
Must be flexible to meet the needs of a growing Acute Care and TTM business, understanding that additional needs may be added to the job description.
Education and experience required:
Registered Nurse with a Bachelor's Degree, degree level qualification, or equivalent combination of education and experience.
Travel up to 75% per week, including overnight travel
Click on Apply if this sounds like you!
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the inventiveness and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Required Skills
Optional Skills
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Primary Work Location
USA GA - Covington BMD
Additional Locations
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At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
