The Laundry Attendant (LA) works with the Laundry Management Team to work in the commercial laundry facility. The LA's responsibilities include cleaning and storing linens in a timely, organized manner to ensure that hotel's laundry and linen needs are met. The LA may be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction.
Job Description
Principle duties and responsibilities (Essential Functions) include:
Wash, dry, and fold linen and towels.
Operate laundry machinery such as washers, driers, and ironers.
Sort, rotate, and store dried articles according to type.
Sort and remove torn and stained articles.
Sort and count articles to verify quantities on laundry requisitions.
Maintain the cleanliness, organization, and maintenance of the laundry room, machinery, housekeeping office and storage areas.
Operate box truck to transport linen to vendors.
Protect company assets and make sure equipment is working correctly.
Notify manager of any damages, defects, needed maintenance repairs and disturbances.
Adhere to all laundry procedures and company policies.
Ability to perform work without direct supervision and handle multiple projects simultaneously. Ability to deliver high quality customer service and responds to customer needs.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
Ability to work cohesively with co-workers as part of a team to reach common goals.
Maybe required to run laundry washers, dryers & drive linen to contract linen account sites.
Perform other job duties as requested by supervisors/managers as other job duties maybe assigned as needed.
Understanding of Sonesta's company and safety policies and maintain compliance with OSHA and the health department requirements.
Qualifications and Skills:
Valid Driver's License preferred.
Professional verbal communication skills.
Reading and writing abilities to understand departmental correspondences and complete all required departmental documents.
Excellent interpersonal and customer service skills, including dealing with difficult guests.
Excellent organizational skills and attention to detail.
Ensure overall guest satisfaction.
Work Environment:
Must be able to work in a fast-paced environment.
On-site hotel laundry facility.
Physical Demands:
Ability to r each overhead and below the knees, including bending, twisting, stooping, pushing, pulling, lifting items up to 50 pounds of force.
Ability to stand during entire shift.
Expected Hours of Work:
Must be flexible to work variable days of the week to include weekends and holidays when needed.
Must be flexible to work various shifts (days, nights, overnights) when needed.
Ten to twelve hour shifts sometimes required.
Travel:
No travel required.
Education and Experience:
Highschool diploma or GED required.
Previous laundry or housekeeping experience preferred.
Additional Job Information/Anticipated
Pay Range
$25.60-$29.60 - Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific/overall experience
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
