Responsibilities

Hexagon’s Asset Lifecycle Intelligence (ALI) Global IT Department is seeking a dedicated and detail-oriented IT Operations Intern to join our Internship Program. This role offers a valuable opportunity to gain hands-on experience in IT operations, services, and database administration within a dynamic global organization.

As an IT Operations Intern, you will work closely with the Global IT team to maintain and improve IT systems while assisting with essential day-to-day operations. This role combines technical troubleshooting, system enhancement, and documentation tasks, giving you a comprehensive understanding of IT operations. You’ll also have the chance to contribute to project planning, data collection, and automation efforts, gaining exposure to critical IT functions and user communication.

Responsibilities:

• Provide technical support to IT staff and customers on hardware and software-related issues.
• Install, configure, and troubleshoot systems and applications at both server and client workstation levels.
• Inventory, monitor, and audit IT systems managed by the Hexagon ALI Global IT team.
• Write, review, edit, and manage IT policy, process, and work instruction documentation.
• Assist in the collection, interpretation, and reporting of data required for critical IT projects.
• Collaborate on project planning documentation and coordination efforts.
• Support automation of daily IT tasks using appropriate tools.

Education / Qualifications

• Currently pursuing a degree in Management Information Systems, Information Technology, Project Management, or a related field.
• Strong communication and customer service skills.
• Excellent writing, organizational, and problem-solving abilities.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Knowledge of computer systems, software, and basic network/system security concepts.
• Experience with hardware and software installation.
• Familiarity with SQL databases and structured query language (SQL).
• Ability to work independently and collaboratively within a team environment.

This internship is ideal for someone eager to learn, highly organized, and passionate about supporting IT systems and projects in a global context.

Hexagon will not sponsor applicants for a work visa for this position.

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

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