Dispatcher/Operations Full-Time Location: Coach USA - The Loop in Parkville, MD Compensation: Annual Salary: $50,000-$55,000 Based upon experience Schedule: Must be flexible to work long shift in either the day or the night including weekends
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Looking for a new and exciting career? Join the Coach USA operations team in Towson! You will be responsible for coordinating vehicle and driver schedules and troubleshooting issues which arise due to driver and/or equipment changes, customer needs and other planned and unplanned events. All applicants must be dependable and willing to work a flexible schedule. If you like challenges and can work well with people, this may be the job for you. Our dispatch team is the heart of our business, we would love to talk to you about this opportunity!
What we offer:
Health, Dental, and Vision Insurance (Available after 15 days of employment & family coverage)
Term life insurance (company paid and voluntary)
401(k) plan
Generous Paid time off
Employee Assistance Program "EAP"
Free membership for "Tickets At Work" for exclusive employee deals
Growth Opportunities with one of the largest privately held transportation companies in North America.
Paid Weekly
Requirements:
Assign drivers and buses
Update and monitor GPS route/ equipment status
Monitor on-time performance
Check driver's credentials and logs
Monitor compliance hours
Inspect and sign DVIR
Provide available and OOS bus list along with fleet count, monitor PM list
Make sure all company vehicles and buses are fueled and cleaned
Report all accidents/incidents to Safety Director/ General Manager/ VP Operations-Central
Assist customer inquiries through phone or email
In case of breakdowns contact road services, dispatch relief bus, and notify Director of Maintenance and management.
Communicate delays or updates with Operations
Communicate with maintenance on breakdowns, defects, and PMs
Council and direct drivers
Monitor GPS and maps to keep drivers on schedule from traffic and accidents
Transfer and receive information from shift to shift
Other duties as needed
Required Experience:
At least 1 to 2 years previous driving and/or dispatching experience or 5 years of transportation industry preferred
Qualifications:
Ability to multitask and trouble shoot in a high pace environment
Available on weekends, holidays, days, and nights
Exemplary communication and customer service skills
Knowledgeable in data entry, internet usage, email, Microsoft Office, Excel, and web-based routing / GPS programs
A clear understanding of e-log's
The ability to possess and maintain CDL-A or B License with Air Brakes and Passenger Endorsement
Driving you to a better FUTURE!
Coach USA would love to discuss your qualifications for this position. To learn more about your next big career change! APPLY NOW!
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
