At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
Job Summary
This position is responsible for managing Tax Credit, HAP, RAP, and/or Section 8-based files, as well as overseeing new move-in and recertification processes to ensure compliance with state and federal guidelines.
Education/Certificates
High school diploma or equivalent required.
Experience
Minimum of two years Tax Credit compliance experience.
Yardi Voyager w/Affordable or other similar software program.
Skills, Knowledge & Abilities
Knowledge of Microsoft Outlook, Word, Excel.
Superior customer service skills including the ability to manage difficult customers and/or situations.
Strong attention to detail, organizational, time-management and problem solving skills.
Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
Professional verbal and written communication skills.
Manage and facilitate the completion of full certifications for new move-ins and recertifications needed for qualification for resyndication.
Organize and maintain records of the pending status of all files in the process for resyndication.
Manage the annual recertification process to ensure timely completion. • Process all certification documents, including 3rd party verifications and appropriate state and federal forms.
Complete the final evaluation and analysis of completed application package and prepare the file for approval.
Scan and upload file documents. • Communicate the status of all move-in and certification files directly with the Regional Compliance Manager on a weekly basis, at minimum.
Perform routine audits of all on-site program files and assist in correcting any problem areas with the Regional Compliance Manager.
Handle all problems, complaints, and questions regarding compliance paperwork. • Manage inbound and outbound phone calls and written correspondence related to compliance.
Stay up-to-date on compliance procedures and trainings, ensuring that all compliance changes and requirements made by Monitoring Agencies are adhered to.
Offer support and one-on-one training with on-site staff.
Complete company required training by established deadlines.
Comply with all Fairfield standards, applicable health and safety rules and regulations, as well as local, state and federal laws.
Any other duties or responsibilities that may be assigned.
*The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.
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Estimated Rate of Pay:
$30.00 - $35.00
This position is non-exempt; the range above reflects hourly rates.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
