Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.


Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.



Job Summary:

Supervised by the Bay Cove Treatment Center Project Manager, the Recovery Support Navigator (RSN) works as an integral member of the Treatment Center's clinical team. The RSN partners with a broad-base of clients of the Treatment Center with a specific focus on incarcerated clients and clients involved with the

justice system. The RSN collaborates with clinicians, medical staff and service organizations to provide outreach, case management, and supports to navigate various systems of care. The RSN assists clients to access treatment for mental health and substance use disorders and related community resources, including housing, primary care, and employment. The RSN possesses thorough understanding of community culture to address the barriers to successful recovery, use human experience language and provide links to community resources and treatment options. This is a non-exempt position.



Essential Functions of Position:

• Maintains a caseload of clients for outreach, case management and supports
• Completes comprehensive assessment of clients' needs, assets, and contribute to the clinical team's development of treatment planning
• Maintains up to date case documentation in the program's electronic health records (EHR) systems
• Liaise between the recovery community, addiction and mental health treatment system, medical providers, and community resource systems to help clients to navigate systems of healthcare, and social services
• Negotiates and create opportunities for access to treatment with client's participation; advocate on behalf of clients to help decrease barriers to care
• Promotes client engagement through ongoing outreach, advocacy, and support
• Participates in treatment team meetings and required training as scheduled
• Perform other duties as necessary

• BA/BS degree in a behavioral science (social work, psychology, human services etc.) preferred
• Certification in substance use disorder treatment (LADC, CADC) and related certifications preferred
• Experience working with incarcerated clients preferred.
• Familiarity with the Department of Corrections and other justice systems preferred.
• Familiarity with addiction and mental treatment systems preferred
• Familiar with the principals involved in crisis intervention
• Strong advocacy skills along with knowledge of community-based services, resources, and local recovery community
• Effective use of the Internet and Microsoft Office programs such as Word and Excel
• Valid MA driver's license in good standing
• Bi/multilingual abilities preferred