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Training Schedule

12/16/2024 from 9a - 5:30p, EST. Monday - Friday

Post Training Shift

You will be required to work a shift between the hours of 9a - 8p, EST. Monday - Friday.

As a Pharmacy Technician , you will Work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You'll be empowered to engage patients, insurance companies, and multiple departments to process Prescription orders and ensure timely shipment of medications. This role is very detail oriented, and you'll spend the majority of your day working on our computer system entering data and/or talking on the phone.

Role Responsibilities

• Below are the 3 main functions of this role.
  
  
  • Inbound calls and outbound calls welcoming and gathering patient demographics and arranging 1st shipment.
  
  
  • Creating requests and making Outbound calls to providers and doctors office for prescription requests.
  
  
  • Data Entry focused functions.
  
  
  
  


• Ensure prescriptions are accurately entered into system.


• Investigate issues with pharmacist, doctors & other healthcare providers.


• Provide guidance to our patients about medication coverage.


• Juggle multiple tasks without sacrificing attention to detail.

Position Requirements

• High School Diploma or GED


• Minimum of 1 year of relevant experience preferably in a call center environment


• Customer Service experience required, phone experience, a plus


• Valid Pharmacy Technician license/certification/registration as required by state laws.


• Tech Savvy- Strong computer / data entry ability with Microsoft Office products


• High speed internet with wired ethernet connection.


• Private & quiet workspace

What you'll love about working at Cigna:

• Fun, friendly, and unique culture - Bring your whole self to work every day!


• Medical Dental & Vision start 1st day.


• 18 days Paid Time Off & 8 Paid Holidays


• Employer Contributions for HRA and HSA accounts


• 401K with Company Match


• Tuition Assistance

NOTE : You will be required to have reliable internet connectivity provided through a wired ethernet connection .A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.