Job Description:
Surveying And Mapping, LLC


Damage Prevention Coordinator/Dispatcher

US-CO-Greenwood Village

Job ID: 24-6680
Type: Regular Full-Time
# of Openings: 1
Category: Subsurface Utility Engineering (SUE)
Denver

Overview

For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.

Responsibilities

This position reports to the Damage Prevention Managers and works with field staff performing damage prevention services to assist with scheduling high priority tickets, dispatching emergency tickets, review ticket load by state and ensure proper documentation is being performed by field staff.

• Responsible for dispatching emergency tickets.
• Contact excavators for clarification as needed to determine scope of work and schedule of work.
• Schedule on site meetings with field technicians as needed.
• Ensure field staff is propoerly documenting ticket responses.
• Monitor incoming tickets in multiple states.
• Assist Management with tracking Operator Qualifications.
• Perform other tasks as assigned to help accomplish the Company’s strategic goals

Qualifications

• 5+ years’ experience working within the Damage Prevention industry.
• Ability to work remotely within several time zones.
• Must be able to communicate effectively with excavators, field staff and managers.
• Expierence working with 811 ticket management software.
• Ability to multi-task and have strong organizational skills.

PI255407788

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