Essential Job Duties

• Able to take command of assigned Area to achieve warehouse safety, quality, and performance standards
• Maintaining operational awareness of the business context: compliance performance targets, company profitability, and asset protection.
• Conduct and contribute to training, developing, coaching, and disciplining assigned associates.
• Responsible for managing associates to achieve operational goals.
• Monitor associate's execution of assigned duties while maintaining on-going cross-training to provide adequate coverage in key areas.
• Response to customer escalations via providing root causes and correct actions.
• Interact with all support teams (quality, inventory, replen, inbound, maintenance, HR etc.) to develop plans to meet business objectives
• Order supplies for department
• Ensure assigned associates have necessary resources to perform daily tasks.
• Occasional work in direct process path (if needed)
• Provide PTO coverage for Department Leadership (if needed)
• Promote workplace safety by maintaining a clean and organized environment.
• Continuously monitor safety performance of all associates.
• Correct and promptly report any safety violations to DC Management.