Operational Excellence Director-Quality at Medtronic

Posted in General Business about 6 hours ago.

Type: Full-Time
Location: Minneapolis, Minnesota





Job Description:

We anticipate the application window for this opening will close on - 26 Nov 2024

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
As a Lean Sigma Director, Operational Excellence within the Operational Excellence & Transformation team, you will be a Core Member of the Operational Excellence - Global Operations Quality team to guide, deploy, and execute the "one best way" methodology steps that establish the Medtronic Performance System. You will be responsible for the planning and execution of strategic Lean Sigma improvement projects to reduce waste and variation across the network of Global Operations Quality processes around the globe. These objectives include specific operational performance targets and the development and coaching of site personnel to create a sustainable culture of continuous improvement while delivering business results.
You will work closely with the Region / Site OpEx and Quality leaders to develop, implement, and sustain process improvement initiatives utilizing Lean Six Sigma, Red X, and the Medtronic Performance System elements and standards.

Medtronic has declared its bold ambition to become the global healthcare technology leader. To support the Global Operations and Supply Chain organization's critical role in achieving this bold ambition, a new strategy was introduced to enable Global Operations and Supply Chain (GO&SC) to become a best-in-class organization that serves as Medtronic's strategic and competitive advantage.

As the Operational Excellence Director, you will be at the forefront of Medtronic's Mission to Alleviate Pain, Restore Health, and Extend Life by developing the skills and competencies of our teams to deliver life-saving products. You will:


  • Guide, deploy, and execute the "one best way" (1BW) methodology steps and tools that establish the holistic operational excellence program Medtronic Performance System across Global Operations Quality.

  • Deliver on key Quality, Service, and cost metrics. Focused on Variation reduction and elimination (Yield, Scrap)

  • Develop process thinking, problem-solving skills, and a Value Stream mindset through MPS and Lean Six Sigma teaching, Red X, coaching, and mentoring.

  • Identify quality operations key processes, baseline them, and drive improvement in process metrics.

  • Partner with the Global Quality organization to eliminate waste, improve process efficiency across Global Quality through inspection optimization and statistical process control, and perform lean transformation across Quality workflows.

  • Champion how 1BW builds a common language and process that allows the organization to learn and deliver quickly and efficiently.

  • Develop self-sufficiency at the sites/teams where projects are performed through the MPS Certification program, Lean Six Sigma Certification, and Red X.

  • Partner with the organization to benchmark and find the 1BW (internally or externally), continuously improving on the standard. Stay current on new best practices and technologies.

  • Provide consultation on the use of process control techniques to improve process performance and product quality.

  • Deliver presentations and training courses, including measurement, analysis, improvement, and control.

Success Measures


  • % journey Map milestone delivered on time

  • # Key processes identified with baseline metrics defined

  • % MPS Associate, LSS YB % Certified

  • Project impact on Scrap, Inventory, Backorder, Programmatic Savings

Must-Have:


  • A bachelor's degree with a minimum of 10 years of relevant OpEx experience and 7+ years of managerial experience, or an advanced degree with a minimum of 8 years of relevant OpEx experience and 7+ years of managerial experience.

  • Certified: Shainin Red-X Journeyman or Master

Nice to Have


  • Degree in Engineering or Science

  • Strong background in holistic operational excellence structures (TPM, BPM, DBS, TPS, etc.) and the associated tools/techniques

  • Experience with Design for X, DRM, DfLSS

  • Shainin Red-X Master

  • Lean Six Sigma Black Belt or Master Black Belt

  • Experience building strategic roadmaps.

  • Ability to influence others.

  • Solid change management, coaching, and mentoring experience.

  • Project management skills with good time management, client relationship management, conflict resolution, training facilitation, and administrative skills

  • Experience with establishing Voice of Operations/Voice of Customer in PDP process.

  • Proven knowledge and experience in integrating a Quality and continuous improvement culture change.

Due to the global nature of the role, you must be able to travel between 50% to 75% of the time. The role will be preferably close to one of our Manufacturing Model sites: Minneapolis, MN., Tempe, AZ. or North Haven, CT.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$167,200.00 - $250,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).This position is eligible for an annual long-term incentive plan.

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.





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