The Case Manager in Office of Academic Integrity and Student Conduct (OAISC) will report to the Assistant Dean and Secretary of the Administrative Board and will evaluate student petitions and prepare and manage student conduct cases to be heard by the Administrative Board of Harvard College. This includes intake, investigation, policy review, documentation, and record maintenance for complex disciplinary cases involving highly sensitive student information. The Case Manager serves as a resource for students, faculty, and administrators to answer questions about the Administrative Board process and disciplinary procedures. The Case Manager will also assist in reviewing policies, updating the Student Handbook, the Administrative Board Manual, and analyzing data for the Annual Report.
Collects case information for alleged violations of student conduct policies and prepares case dockets for review by Resident Deans and other members of the Administrative Board.
Communicates with students, Resident Deans, House staff, OGC, ODR, Title IX Office, HUPD, external law enforcement, parents, and other constituents regarding petitions and disciplinary matters. This often includes confidential case information and providing students with redacted copies of the materials used by the Ad Board in resolving their case.
Works with the Secretary of the Administrative Board to examine, review, and prepare the board materials each week and staffs Ad Board meetings as a non-voting member to provide consultation and support.
Participates in reviewing policies, updating the Student Handbook, the Administrative Board Manual, and analyzing statistics for the Annual Report.
Updates OAISC related communications for the Ad Board and Houses and updates Ad Board sections of the website.
Serves as backup Case Manager to the Honor Council team if Honor Council Case Managers are unavailable.
Basic Qualifications
Bachelor's degree or equivalent work experience required
Minimum of 3 years' relevant work experience
Additional Qualifications and Skills
Experience working in higher education with knowledge of administration, academics, and student life. A Master's degree is preferred. Must be proficient in utilizing software programs (including but not limited to: Maxient, Microsoft applications, Peoplesoft). This position requires excellent oral and written communication skills, discretion, and careful judgment in dealing with sensitive conversations and issues. This job requires the ability to pay close attention to academic and textual details and to manage information systems to keep track of complex cases and documents.
Working Conditions
May be required to work nights and weekends
This position is based in Cambridge, MA, with the opportunity for a hybrid work schedule.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
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Department Office Location: USA - MA - Cambridge
Job Code: S0356P FSS Student Services Officr II
Job Function: Faculty & Student Services
Work Format: Hybrid (partially on-site, partially remote)
Sub Unit: College
Salary Grade: 056
Department: Office of Academic Integrity and Student Conduct
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
