The Registration and Exams Administrator is a member of a professional and knowledgeable team that provides initial and ongoing support for students, faculty, and staff. This role focuses primarily on two complex business areas: course registration/enrollment services and exam planning/administration, but also assists with processes and projects across the department.
The Office of the Registrar works as a dynamic team and is looking for someone who can bring energy, enthusiasm, and a commitment to working collaboratively. While it is essential for a successful candidate to be able to fulfill the job's functions and responsibilities, the strongest candidates will share our passion for engaging in our work with integrity, a commitment to sustaining an inclusive and supportive work environment, and a sense of humor.
Position Description
As a Registration and Exams Administrator, you will:
Manage course-enrollment, keeping abreast of on-going curricular policy and academic requirement changes.
Responsible for the coordination of all course selection related activities, including training and individual registration advising with students regarding course and clinic selection, enrollment, and deadlines.
Work with students and faculty to create/recommend solutions to issues related to course availability, resolving conflicts on enrollment limitations, waitlist, and add/drop process/polices to ensure maximum enrollment outcomes.
Manage the Cross-Registration process for affiliated non-HLS students
Coordinate with the Assistant Registrar on all aspects of exam preparation and administration. Providing exam administrative support across multiple student services and administrative departments; evaluating exam submissions for compliance with deadlines and policies.
Assisting with the development of three (fall, winter, and spring) complex exam calendars; overseeing proctor coverage as appropriate; working with the Assistant Registrar to recruit, hire, and train seasonal proctors, and review and update training materials regularly.
Advise faculty, students and staff on academic policies and procedures.
Accountable for the security and integrity of student data as guided by FERPA regulations.
Basic Qualifications
5 or more years of related experience. Education beyond high school may count toward experience.
Additional Qualifications and Skills
We are looking for people who have:
Ability to manage and prioritize projects with attention to detail.
Excellent communication with high-level constituents.
Excellent organizational skills and ability to manage multiple time-sensitive projects independently, efficiently, and accurately.
Ability to lead effectively and work independently while maintaining close contact and communication with the Assistant Registrar and stakeholders.
Strong analytical, written, verbal and interpersonal communication skills with the ability to effectively interact and build trusted relationships with diverse internal constituencies.
Ideal candidates are self-motivated, critical thinkers with a passion for helping others, improving processes, providing an exemplary customer service experience, and take pride in being a member of a collaborative and team-oriented community.
Additional Information
We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources.
About Us
Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
LinkedIn Recruiter Tag (for internal use only)
#LI-TB1
Department Office Location: USA - MA - Cambridge
Job Code: 405010 Registrar (N)
Job Function: Faculty & Student Services, General Administration
Work Format: Hybrid (partially on-site, partially remote)
Sub Unit: ------------
Salary Grade: 056
Department: Office of the Registrar
Union: 55 - Hvd Union Cler & Tech Workers
Time Status: Full-time
Pre-Employment Screening: Identity
Schedule: 35hrs/week, M-F
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
