The AP/AR Specialist I is a key Customer Service position. This position is responsible for the resolution of discrepant carrier invoices, building shipments, updating shipment attributes, communicating internally and/or externally with Operations, Carrier Pricing, Procurement, Helpdesk, and potentially shipper/receiver facilities. This role will analyze the root cause of invoice discrepancies and work with the appropriate party to escalate the issues as needed for resolution. The successful candidate should display outstanding communication skills (consistent, professional, effective, prompt, and courteous). The individual in this role must meet or exceed Uber Freight and customer-targeted financial objectives regarding outstanding invoice issues.
What the Candidate Will Do
Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations
Review contracts and carrier documentation to identify root cause of discrepancies
Demonstrate knowledge of customer business practices
Correspond internally with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies as needed
Setup new customer and vendor locations in the TMS
Gather and supply financial information to decision makers for credit limit increases
Review shipments for necessary info in TMS
Approve single shipment/statement invoices and send to customer
Collaborate with internal Customers on issues affecting their account(s)
Receive and review all invoices and documents from vendors
Ensure that all documents have been sent to Document Manager to complete the Operations process
Process all approved invoices in the system with documentation and send invoices to customers, and answer any questions from the Customer that may arise as a question of the invoice
Basic Qualifications
High school diploma or GED equivalent
1 year of professional experience
Preferred Qualifications
At least 1 year in Finance Accounts Payable or Receivable
Basic knowledge of Microsoft Excel
Proven analytical problem solving; ability to identify root cause analysis as it pertains to assigned accounts
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
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EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
